PC Pausing every few seconds, mostly while downloading

[Shanksyboyz]

Network

 

[Shanksyboyz]

Overview

 

[Shanksyboyz]

Also worth noting, is the skipping carries over a bit from the download, like post download

 

[Shanksyboyz]

That's your network tab, we need to see the CPU usage when the freeze occurs sorted by highest CPU usage.

Did any of this help? Should I just try and get my PC sent back?

 

[SpyderTracks]

Did any of this help? Should I just try and get my PC sent back?

What is it you’re downloading during these times?

 

[Shanksyboyz]

Just games or a windows update, however recently I have been getting the skipping outside of downloads, mostly during gameplay but not exclusively, once while streaming a video wherein the PC becomes unresponsive and everything goes black, pops back in, and repeats, requiring a forced shutdown. In most scenarios the stuttering is common before the PC absolutely needs a shutdown

 

[SpyderTracks]

Just games or a windows update, however recently I have been getting the skipping outside of downloads, mostly during gameplay but not exclusively, once while streaming a video wherein the PC becomes unresponsive and everything goes black, pops back in, and repeats, requiring a forced shutdown. In most scenarios the stuttering is common before the PC absolutely needs a shutdown

What are you using to stream video?

Have you checked thermals? That cooler is not really optimal for the processor.

When downloading a game through steam or something, it is expected that will cause performance issues. It’s not just downloading, it’s also decrypting the stream, extracting it and installing it all on the fly, this is why most game managers will default to pausing downloads when playing a game.

First thing to check is thermals with HWMonitor:

HWMONITOR | Softwares | CPUID

HWMonitor for Windows® x86/x64 is a hardware monitoring program that reads PC systems main health sensors : voltages, temperatures, powers, currents, fans speed, utilizations, clock speeds ... The program handles : CPU and GPU-level hardware monitoring...

www.cpuid.com

With Prime95 stressing the CPU:

GIMPS - Free Prime95 software downloads - PrimeNet

GIMPS has free software available for Windows, Linux, FreeBSD, Mac OSX. Contribute to the effort by using your computer's spare processing power.

www.mersenne.org

 

[Shanksyboyz]

What are you using to stream video?

Have you checked thermals? That cooler is not really optimal for the processor.

When downloading a game through steam or something, it is expected that will cause performance issues. It’s not just downloading, it’s also decrypting the stream, extracting it and installing it all on the fly, this is why most game managers will default to pausing downloads when playing a game.

First thing to check is thermals with HWMonitor:

HWMONITOR | Softwares | CPUID

HWMonitor for Windows® x86/x64 is a hardware monitoring program that reads PC systems main health sensors : voltages, temperatures, powers, currents, fans speed, utilizations, clock speeds ... The program handles : CPU and GPU-level hardware monitoring...

www.cpuid.com

With Prime95 stressing the CPU:

GIMPS - Free Prime95 software downloads - PrimeNet

GIMPS has free software available for Windows, Linux, FreeBSD, Mac OSX. Contribute to the effort by using your computer's spare processing power.

www.mersenne.org

I'll try that thanks, if that's the issue, do you know I if I can get it switched over for something better? I got the collection warranty to be safe and all

 

[SpyderTracks]

I'll try that thanks, if that's the issue, do you know I if I can get it switched over for something better? I got the collection warranty to be safe and all

Yes, you could upgrade it in the upgrades section. Really you want a very minimum of the H100i platinum on that CPU.

 

[Shanksyboyz]

So I am getting some slowdown on this test but temperature wise, I am getting high in TMPIN4 at 88

 

[Shanksyboyz]

Here is the monitor

 

[SpyderTracks]

For some reason it's not displaying the full CPU values.

Can you try the test again with HWInfo which is a bit more fully featured:

Free Download HWiNFO Sofware | Installer & Portable for Windows, DOS

Start to analyze your hardware right now! HWiNFO has available as an Installer and Portable version for Windows (32/64-bit) and Portable version for DOS.

www.hwinfo.com

 

[Shanksyboyz]

I got this warning

 

[Shanksyboyz]

Should I continue with HWInfo?

 

[SpyderTracks]

Should I continue with HWInfo?

Yes, just select dont monitor this sensor.

 

[Shanksyboyz]

Argus

 

[Shanksyboyz]

HWInfo

 

[Shanksyboyz]

A better average

 

[SpyderTracks]

Ok, I think temps are just about ok.

It does suggest a software issue. I'd just do a clean windows installation and start over, it's going to be a lot easier to diagnose that way.

 

[SpyderTracks]

When downloading a game through steam or something, it is expected that will cause performance issues. It’s not just downloading, it’s also decrypting the stream, extracting it and installing it all on the fly, this is why most game managers will default to pausing downloads when playing a game.

Did this make sense?

When you're streaming, what are you using to stream?