Hello, so recently I have noticed my PC has been crashing more and more frequently. It happens primarily when I play borderlands two as that is the game I have been playing this past week. I bought the pc from here in June last year. It happens completely randomly, I could play for 15 mins and it crashes or 2 hours. The crash usually makes the screen go a random colour, white, blue, pink and there is a buzzing noise through my headset. I then have to hard restart the system. Rarely, when im playing the screen will go black, then I can hear the audio starting to buzz and i can CTRL ALT DEL to stop it from crashing and then I get the notification saying my display driver has stopped working. I have tried numerous things to solve this, reading multiple threads. I shall list the steps I have taken below.
Using DDU to remove and re-install nvidia drivers.
Stress testing CPU with prime95
Stress testing GPU with 3dMark
Updating all my drivers
Editing the Timeout Detection and Recovery through this - http://support.microsoft.com/kb/2665946
Re-installing realtek HD audio drivers
updating directx
It seems to only happen when I play borderlands. I have played numerous games in past weeks and it has only crashed with smite once and borderlands the rest. I have also noticed my audio will cut out for a split second across the entire PC, so it will be as if its turned off for a split second and then it comes back if that makes sense. In addition when i tried to update directx it stated that a newer or existing versiion was already installed. After clicking ok another dialog popped up saying it may not have been installed correctly which makes me wonder if my dx is corrupt? DXDIAG does not show anything though.
During one of the crashes the pc restarted itself and created a dump file. Upon reading the dump file through BlueScreenView the files affected were: dxgkrnl.sys, dxgmms1.sys and nvlddmkm.sys.
I have attached my specs. If there is anything else I can provide you with to help me let me know.
Thanks.
Using DDU to remove and re-install nvidia drivers.
Stress testing CPU with prime95
Stress testing GPU with 3dMark
Updating all my drivers
Editing the Timeout Detection and Recovery through this - http://support.microsoft.com/kb/2665946
Re-installing realtek HD audio drivers
updating directx
It seems to only happen when I play borderlands. I have played numerous games in past weeks and it has only crashed with smite once and borderlands the rest. I have also noticed my audio will cut out for a split second across the entire PC, so it will be as if its turned off for a split second and then it comes back if that makes sense. In addition when i tried to update directx it stated that a newer or existing versiion was already installed. After clicking ok another dialog popped up saying it may not have been installed correctly which makes me wonder if my dx is corrupt? DXDIAG does not show anything though.
During one of the crashes the pc restarted itself and created a dump file. Upon reading the dump file through BlueScreenView the files affected were: dxgkrnl.sys, dxgmms1.sys and nvlddmkm.sys.
I have attached my specs. If there is anything else I can provide you with to help me let me know.
Thanks.