Reinstall Windows from blank disk

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peter2108

Active member
The machine hung when logging in. It showed just the wallpaper with no apps. There was no access to anything. Booted in safe mode using F8 key. Tried to reinstall windows. Tried local image and my recovery CD-ROM. Did not work, I think because everything encrypted by BitLocker (did not ask it to, maybe. A default with Microsoft account). I now have a machine with a completely blank disk.

On power up it says ‘a bootable device has not been detected’. Power up with my rescue usb plugged in gives the same message. Power up holding F8 key gives the American Megatrends v. 2.20.0050 bios (?) screen. What should I do?

Thanks
Peter

Case
Intel NUC Ultra Small Form Factor Case i7/HDD (NUC10I7FNH3)
Processor (CPU)
Intel® Core™ i7 Six Core Processor 10710U (1.1GHz, 4.7GHz Turbo)
Motherboard
Intel NUC10 Ultra Small Form Factor (HDMI/USB-C DP1.2, USB 3.1)
Memory (RAM)
32GB Corsair 2400MHz SODIMM DDR4 (2 x 16GB)
Graphics Card
INTEL® UHD GRAPHICS (CPU Dependant) - 32GB Max Video RAM - DirectX® 12
1st Storage Drive
1TB PCS 2.5" SSD, SATA 6 Gb (520MB/R, 470MB/W)
Power Cable
1 x 1 Metre Cloverleaf UK Power Cable
Sound Card
Intel® HD Audio via Headphone/Mic Jack
Wireless Network Card
GIGABIT LAN & WIRELESS INTEL® Wi-Fi 6 AX201 + BT 5.0
USB/Thunderbolt Options
1 x THUNDERBOLT 3 + 1 x USB 3.1 (TYPE C) + 3 x USB 3.1
Operating System
Windows 10 Home 64 Bit - inc. Single Licence [KUK-00001]
Operating System Language
United Kingdom - English Language
Windows Recovery Media
Windows 10 Multi-Language Recovery Image - Supplied on USB Drive
Office Software
FREE 30 Day Trial of Microsoft 365® (Operating System Required)
Anti-Virus
BullGuard™ Internet Security - Free 90 Day License inc. Gamer Mode
Browser
Microsoft® Edge (Windows 10 Only)
Warranty
3 Year Silver Warranty (1 Year Collect & Return, 1 Year Parts, 3 Year Labour)
Delivery
STANDARD INSURED DELIVERY TO UK MAINLAND (MON-FRI)
Build Time
Standard Build - Approximately 21 to 23 working days
Welcome Book
PCSpecialist Welcome Book - United Kingdom & Republic of Ireland
Logo Branding
 
Bhuna50

Bhuna50

Author Level
Windows 10 home does not come with Bitlocker so was that something you installed yourself afterwards?

When you boot up with the USB stick in are you going into the Bios and changing it to look for the USB stick first?
 
P

peter2108

Active member
With USB stick installed and F8 pressed I go directly into the Bios. I created a MS account and subscribed to Office 365. The process was messy. BitLocker was probably installed then though I did not do it deliberately. To reset the PC I needed to type in my recovery code. But the dialog was frozen and it was not possible to do so. Eventually I went into a command window from the recovery dialogs and wiped the disk (clean). This was to be prior to a format. But I could not do that.
 
T

TonyCarter

VALUED CONTRIBUTOR
BitLocker is not in W10 Home, so you couldn't switch it on...deliberately or otherwise.

You can however, manually enable 'Device Encryption'...
windows-10-home-device-encryption.jpg


I don't understand your comment that:
With USB stick installed and F8 pressed I go directly into the Bios. I created a MS account and subscribed to Office 365
Click to expand...
Are you saying you were able to create an MS Account and install Office 365 when booted into the BIOS?

On my similar NUC, I press F2 to get into BIOS. F8 takes me to the recovery options.
 
Bhuna50

Bhuna50

Author Level
OK as you have already formatted the drive then its really now about trying to put Windows back on it.

hopefully this will help you:

- Insert USB stick with the Windows install program on it.
- Turn on your machine and press the key to enter Bios - I think you said it was F8 earlier.
- When in BIOS go to Advanced BIOS settings or features (basically we are looking for the bootable menu so it might be different)
- Find "First Boot Device" and select USB
- Save settings and exit/
- If machine did not reboot - turn it back on leaving the USB stick in.

Hopefully this will read the USB stick now and load up the Windows Install.

If you get any errors, it may be worth creating a new Windows bootable USB stick in case this one is corrupted slightly.
 
P

peter2108

Active member
No, that was an answer to previous question. Whatever the origin of device encryption I presently have a blank unformatted disk.
 
P

peter2108

Active member
Bhuna50 said:
OK as you have already formatted the drive then its really now about trying to put Windows back on it.

hopefully this will help you:

- Insert USB stick with the Windows install program on it.
- Turn on your machine and press the key to enter Bios - I think you said it was F8 earlier.
- When in BIOS go to Advanced BIOS settings or features (basically we are looking for the bootable menu so it might be different)
- Find "First Boot Device" and select USB
- Save settings and exit/
- If machine did not reboot - turn it back on leaving the USB stick in.

Hopefully this will read the USB stick now and load up the Windows Install.

If you get any errors, it may be worth creating a new Windows bootable USB stick in case this one is corrupted slightly.
Click to expand...
I will go and try that.
 
P

peter2108

Active member
Bhuna50 said:
OK as you have already formatted the drive then its really now about trying to put Windows back on it.

hopefully this will help you:

- Insert USB stick with the Windows install program on it.
- Turn on your machine and press the key to enter Bios - I think you said it was F8 earlier.
- When in BIOS go to Advanced BIOS settings or features (basically we are looking for the bootable menu so it might be different)
- Find "First Boot Device" and select USB
- Save settings and exit/
- If machine did not reboot - turn it back on leaving the USB stick in.

Hopefully this will read the USB stick now and load up the Windows Install.

If you get any errors, it may be worth creating a new Windows bootable USB stick in case this one is corrupted slightly.
Click to expand...
I changed the boot order so that USB booted first. But it just repeated the No bootable Device found error.
 
SpyderTracks

SpyderTracks

We love you Ukraine
peter2108 said:
I changed the boot order so that USB booted first. But it just repeated the No bootable Device found error.
Click to expand...
That's either because rhe USB isn't bootable ie hasn't been created properly, or because it's not booted the USB and has defaulted to the next device in the boot menu such as the blank drive
 
P

peter2108

Active member
SpyderTracks said:
That's either because rhe USB isn't bootable ie hasn't been created properly, or because it's not booted the USB and has defaulted to the next device in the boot menu such as the blank drive
Click to expand...
The usb came from PCS, it’s not been used but I think you are right and it’s defective
 
Bhuna50

Bhuna50

Author Level
I would always recreate a new one with the new image from the microsoft site anyway - as this would be more up to date.
 
P

peter2108

Active member
TonyCarter said:
BitLocker is not in W10 Home, so you couldn't switch it on...deliberately or otherwise.

You can however, manually enable 'Device Encryption'...
View attachment 29204

I don't understand your comment that:

Are you saying you were able to create an MS Account and install Office 365 when booted into the BIOS?

On my similar NUC, I press F2 to get into BIOS. F8 takes me to the recovery options.
Click to expand...
Just FYI, this is what I have. I also have an Office 365 account which I am sure provides the encryton - which I shall now turn off!
image_2021-09-13_184058.png
 
ubuysa

ubuysa

The BSOD Doctor
Could you please enter the command winver into the Run command box and post a screenshot of the window that opens?
 
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