The machine hung when logging in. It showed just the wallpaper with no apps. There was no access to anything. Booted in safe mode using F8 key. Tried to reinstall windows. Tried local image and my recovery CD-ROM. Did not work, I think because everything encrypted by BitLocker (did not ask it to, maybe. A default with Microsoft account). I now have a machine with a completely blank disk.
On power up it says ‘a bootable device has not been detected’. Power up with my rescue usb plugged in gives the same message. Power up holding F8 key gives the American Megatrends v. 2.20.0050 bios (?) screen. What should I do?
Thanks
Peter
Case
Intel NUC Ultra Small Form Factor Case i7/HDD (NUC10I7FNH3)
Processor (CPU)
Intel® Core™ i7 Six Core Processor 10710U (1.1GHz, 4.7GHz Turbo)
Motherboard
Intel NUC10 Ultra Small Form Factor (HDMI/USB-C DP1.2, USB 3.1)
Memory (RAM)
32GB Corsair 2400MHz SODIMM DDR4 (2 x 16GB)
Graphics Card
INTEL® UHD GRAPHICS (CPU Dependant) - 32GB Max Video RAM - DirectX® 12
1st Storage Drive
1TB PCS 2.5" SSD, SATA 6 Gb (520MB/R, 470MB/W)
Power Cable
1 x 1 Metre Cloverleaf UK Power Cable
Sound Card
Intel® HD Audio via Headphone/Mic Jack
Wireless Network Card
GIGABIT LAN & WIRELESS INTEL® Wi-Fi 6 AX201 + BT 5.0
USB/Thunderbolt Options
1 x THUNDERBOLT 3 + 1 x USB 3.1 (TYPE C) + 3 x USB 3.1
Operating System
Windows 10 Home 64 Bit - inc. Single Licence [KUK-00001]
Operating System Language
United Kingdom - English Language
Windows Recovery Media
Windows 10 Multi-Language Recovery Image - Supplied on USB Drive
Office Software
FREE 30 Day Trial of Microsoft 365® (Operating System Required)
Anti-Virus
BullGuard™ Internet Security - Free 90 Day License inc. Gamer Mode
Browser
Microsoft® Edge (Windows 10 Only)
Warranty
3 Year Silver Warranty (1 Year Collect & Return, 1 Year Parts, 3 Year Labour)
Delivery
STANDARD INSURED DELIVERY TO UK MAINLAND (MON-FRI)
Build Time
Standard Build - Approximately 21 to 23 working days
Welcome Book
PCSpecialist Welcome Book - United Kingdom & Republic of Ireland
Logo Branding
On power up it says ‘a bootable device has not been detected’. Power up with my rescue usb plugged in gives the same message. Power up holding F8 key gives the American Megatrends v. 2.20.0050 bios (?) screen. What should I do?
Thanks
Peter
Case
Intel NUC Ultra Small Form Factor Case i7/HDD (NUC10I7FNH3)
Processor (CPU)
Intel® Core™ i7 Six Core Processor 10710U (1.1GHz, 4.7GHz Turbo)
Motherboard
Intel NUC10 Ultra Small Form Factor (HDMI/USB-C DP1.2, USB 3.1)
Memory (RAM)
32GB Corsair 2400MHz SODIMM DDR4 (2 x 16GB)
Graphics Card
INTEL® UHD GRAPHICS (CPU Dependant) - 32GB Max Video RAM - DirectX® 12
1st Storage Drive
1TB PCS 2.5" SSD, SATA 6 Gb (520MB/R, 470MB/W)
Power Cable
1 x 1 Metre Cloverleaf UK Power Cable
Sound Card
Intel® HD Audio via Headphone/Mic Jack
Wireless Network Card
GIGABIT LAN & WIRELESS INTEL® Wi-Fi 6 AX201 + BT 5.0
USB/Thunderbolt Options
1 x THUNDERBOLT 3 + 1 x USB 3.1 (TYPE C) + 3 x USB 3.1
Operating System
Windows 10 Home 64 Bit - inc. Single Licence [KUK-00001]
Operating System Language
United Kingdom - English Language
Windows Recovery Media
Windows 10 Multi-Language Recovery Image - Supplied on USB Drive
Office Software
FREE 30 Day Trial of Microsoft 365® (Operating System Required)
Anti-Virus
BullGuard™ Internet Security - Free 90 Day License inc. Gamer Mode
Browser
Microsoft® Edge (Windows 10 Only)
Warranty
3 Year Silver Warranty (1 Year Collect & Return, 1 Year Parts, 3 Year Labour)
Delivery
STANDARD INSURED DELIVERY TO UK MAINLAND (MON-FRI)
Build Time
Standard Build - Approximately 21 to 23 working days
Welcome Book
PCSpecialist Welcome Book - United Kingdom & Republic of Ireland
Logo Branding