RTX 3080

Kjaye

Active member
You say that the communication is misleading, but the long email regarding 3080s came to me on the 13th November, so surely it was obvious it wasn’t going to be a quick turn around time? They also confirmed that the emails with updates were automatically system generated and therefore not accurate in regards to orders with 3080s in them.

In regards to the email regarding PSU they’ve recommended you change it as I believe there is a significant delay for 750W and 850W and a PCS staff member has confirmed the numbers and supply issue they are facing a lot earlier within this thread.



Surely if you’ve been following this thread as stated in your message above you would of known that people who had ordered in September were still awaiting their orders when you placed yours?

To be honest any custom built PC with a 3080 is going to be a long wait not matter where you get it from, so I doubt it would of made a difference unless you buy the 3080 separately from a parts website and fit it yourself. Alternatively you can buy an off the shelf build with a 3080 but all of them I have seen state preorder, so can’t see these being much quicker either, but that’s your decision to make.
1. I haven't received an email about the 3080 at all.
2. I did receive the PSU change email and downgraded to a 750rmx
3. When I said following the thread for a while, I meant the past few days. Up until December 1st I assumed I was receiving accurate weekly updates from PCSpecialist concerning my build date. It was only when the date came and went that I came to the forums to check what others were saying.
 
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ubuysa

The BSOD Doctor
I don't know how many times we can say that these stock level problems are not of PCS's making, it's a supplier issue and indeed a global supplier issue that is affecting everyone.

Knowing your position is some queue isn't going to get your order built one second faster, nor does it tell you anything useful - because you don't know when the next delivery of parts will arrive, how many units will be in there, nor even whether one will be allocated to your build. You simply don't know how fast the queue is moving and without that critical bit of information your position in the queue may just as well be a random number for all it's worth to you.

Not only do those who feel the need to keep contacting PCS to find their position in the queue not get any special treatment, they are distracting PCS staff from assisting those who really do need help and bothering those who manage the build process to provide information that of itself is no help. You are potentially slowing PCS down for no good reason.

The argument that we've thrown 2k to 3k at PCS and we hear nothing doesn't wash either. Everyone has paid a considerable sum of money to PCS but it doesn't matter whether you spend £500 or £5000, PCS will treat each order in the same way. Have you given a thought to how much cash PCS have "thrown" at their suppliers and not received what they've ordered either?

We understand it's incredibly frustrating waiting for a build you've already paid for and not knowing how much longer you may have to wait. If PCS were able to provide real-time indications of when each build would be delivered, at a reasonable cost to them, then they would. That they're not telling you means that either they can't provide that information (because they have no idea when stock will be delivered) and/or because it's not economically practical to reliably establish that information. And remember, even if you did have a firm delivery date, it's not going to be any earlier than it will be with you not knowing.
 

Kjaye

Active member
I don't know how many times we can say that these stock level problems are not of PCS's making, it's a supplier issue and indeed a global supplier issue that is affecting everyone.

Knowing your position is some queue isn't going to get your order built one second faster, nor does it tell you anything useful - because you don't know when the next delivery of parts will arrive, how many units will be in there, nor even whether one will be allocated to your build. You simply don't know how fast the queue is moving and without that critical bit of information your position in the queue may just as well be a random number for all it's worth to you.

Not only do those who feel the need to keep contacting PCS to find their position in the queue not get any special treatment, they are distracting PCS staff from assisting those who really do need help and bothering those who manage the build process to provide information that of itself is no help. You are potentially slowing PCS down for no good reason.

The argument that we've thrown 2k to 3k at PCS and we hear nothing doesn't wash either. Everyone has paid a considerable sum of money to PCS but it doesn't matter whether you spend £500 or £5000, PCS will treat each order in the same way. Have you given a thought to how much cash PCS have "thrown" at their suppliers and not received what they've ordered either?

We understand it's incredibly frustrating waiting for a build you've already paid for and not knowing how much longer you may have to wait. If PCS were able to provide real-time indications of when each build would be delivered, at a reasonable cost to them, then they would. That they're not telling you means that either they can't provide that information (because they have no idea when stock will be delivered) and/or because it's not economically practical to reliably establish that information. And remember, even if you did have a firm delivery date, it's not going to be any earlier than it will be with you not knowing.
Not sure if this is aimed at me, or generally to all users on here, but none of this applies to my case.

1) I haven't yet contacted PCS at all about delivery times.
2) I did believe erroneously that I was being contacted by them weekly with up-to-date and accurate detail regarding my likely build date and the lack of availability of certain parts in my build, i.e they emailed me and told me to change the PSU.
3)I would rather have heard nothing than been sent unsolicited updates each week that are just misleading. I would then have been motivated to contact them sooner.
4) I don't really care about my place in a queue, I want to know, specifically what parts on my build are out of stock, and whether changing those parts will get my build before Christmas.
5) I am going to call them at 9 am to hopefully find out more.
 

SpyderTracks

We love you Ukraine
Not sure if this is aimed at me, or generally to all users on here, but none of this applies to my case.

1) I haven't yet contacted PCS at all about delivery times.
2) I did believe erroneously that I was being contacted by them weekly with up-to-date and accurate detail regarding my likely build date and the lack of availability of certain parts in my build, i.e they emailed me and told me to change the PSU.
3)I would rather have heard nothing than been sent unsolicited updates each week that are just misleading. I would then have been motivated to contact them sooner.
4) I don't really care about my place in a queue, I want to know, specifically what parts on my build are out of stock, and whether changing those parts will get my build before Christmas.
5) I am going to call them at 9 am to hopefully find out more.
I don't think it was aimed at you specifically, more generally, there are some people who keep missing the point and we reiterate it every once in a while as a reminder.
 

Martinr36

MOST VALUED CONTRIBUTOR
I don't know how many times we can say that these stock level problems are not of PCS's making, it's a supplier issue and indeed a global supplier issue that is affecting everyone.

Knowing your position is some queue isn't going to get your order built one second faster, nor does it tell you anything useful - because you don't know when the next delivery of parts will arrive, how many units will be in there, nor even whether one will be allocated to your build. You simply don't know how fast the queue is moving and without that critical bit of information your position in the queue may just as well be a random number for all it's worth to you.

Not only do those who feel the need to keep contacting PCS to find their position in the queue not get any special treatment, they are distracting PCS staff from assisting those who really do need help and bothering those who manage the build process to provide information that of itself is no help. You are potentially slowing PCS down for no good reason.

The argument that we've thrown 2k to 3k at PCS and we hear nothing doesn't wash either. Everyone has paid a considerable sum of money to PCS but it doesn't matter whether you spend £500 or £5000, PCS will treat each order in the same way. Have you given a thought to how much cash PCS have "thrown" at their suppliers and not received what they've ordered either?

We understand it's incredibly frustrating waiting for a build you've already paid for and not knowing how much longer you may have to wait. If PCS were able to provide real-time indications of when each build would be delivered, at a reasonable cost to them, then they would. That they're not telling you means that either they can't provide that information (because they have no idea when stock will be delivered) and/or because it's not economically practical to reliably establish that information. And remember, even if you did have a firm delivery date, it's not going to be any earlier than it will be with you not knowing.
Very well said
 

Kjaye

Active member
Ok, so I spoke to PCS this morning. They were very helpful but told me that there was no chance my 3080 would arrive in time for Christmas and little chance my 5900X would arrive either. The person I spoke to estimate it could be February before I got the system.

I haven't refunded my PCS order yet, I will keep it open until I get confirmation on Monday that this site's stock has indeed come in. Fingers crossed...
 

MartyF

Active member
My nephew is getting a PC to build for Christmas and one of the parts he wanted was a 1660 ti or super. I've been tasked with getting the parts and I'd held off pulling the trigger on the GPU waiting for black Friday. My thinking was that with the new cards coming out prices would drop, but the opposite has happened and prices have risen. The stock levels even on this card are ridiculous, almost all the major retailers are out of stock unless you want to pay over £500! £500 for 1660?!

I guess the point I'm trying to make is these really are unprecedented times.

I decided to gamble on my system and ordered without a GPU and accepted I'd either get one quicker myself or use my existing card over Christmas.

Edit: The same thing applied to his processor. He's gone for a 3600 and the price has gone up on that as stock levels have dropped. Crazy times :(
 
I don't think it was aimed at you specifically, more generally, there are some people who keep missing the point and we reiterate it every once in a while

I ordered the same components on the 5th November, Got told on the phone today at least January wait possibly into February :-/
Ill just get myself ready for a long wait. At least its something to look forward to
 

Gavras

Master Poster
My nephew is getting a PC to build for Christmas and one of the parts he wanted was a 1660 ti or super. I've been tasked with getting the parts and I'd held off pulling the trigger on the GPU waiting for black Friday. My thinking was that with the new cards coming out prices would drop, but the opposite has happened and prices have risen. The stock levels even on this card are ridiculous, almost all the major retailers are out of stock unless you want to pay over £500! £500 for 1660?!

I guess the point I'm trying to make is these really are unprecedented times.

I decided to gamble on my system and ordered without a GPU and accepted I'd either get one quicker myself or use my existing card over Christmas.

Edit: The same thing applied to his processor. He's gone for a 3600 and the price has gone up on that as stock levels have dropped. Crazy times :(
A lot of these price increases are down to shortage of components, which in turn drives up product prices.

ive covered this before, however worth mentioning again.

one of the worlds most short supply components (MLCC) is used in Graphics cards (& PSU’s etc), at present this is supposedly around a 50 week lead time - Yes FIFTY WEEKS.

Thing like the link below are to blame.


as the automobile industry ramps up electric car production, the requirement for MLCC will also increase, it’s around 10,000 for a single Tesla, increased automation will see this rise to say 50,000 MLCC’s per car.

the use of home battery storage such as Powerwalls is increasing, yes these use them as well.






normally user company’s such as GoPro (or their supplier of boards) would double or triple orders to manage this 50 week lead time.

imagine the impact of Sony, Tesla etc place 3 x order quantity in September on the overall availability for everyone else.


it is actually expected to get worse in 2021...this impacts prices and availability for all products in this ecosystem.

oh yeah the Strix is possibly the only card fully populated with MLCC’s....
 

Immunity90

New member
I don't know how many times we can say that these stock level problems are not of PCS's making, it's a supplier issue and indeed a global supplier issue that is affecting everyone.

Knowing your position is some queue isn't going to get your order built one second faster, nor does it tell you anything useful - because you don't know when the next delivery of parts will arrive, how many units will be in there, nor even whether one will be allocated to your build. You simply don't know how fast the queue is moving and without that critical bit of information your position in the queue may just as well be a random number for all it's worth to you.

Not only do those who feel the need to keep contacting PCS to find their position in the queue not get any special treatment, they are distracting PCS staff from assisting those who really do need help and bothering those who manage the build process to provide information that of itself is no help. You are potentially slowing PCS down for no good reason.

The argument that we've thrown 2k to 3k at PCS and we hear nothing doesn't wash either. Everyone has paid a considerable sum of money to PCS but it doesn't matter whether you spend £500 or £5000, PCS will treat each order in the same way. Have you given a thought to how much cash PCS have "thrown" at their suppliers and not received what they've ordered either?

We understand it's incredibly frustrating waiting for a build you've already paid for and not knowing how much longer you may have to wait. If PCS were able to provide real-time indications of when each build would be delivered, at a reasonable cost to them, then they would. That they're not telling you means that either they can't provide that information (because they have no idea when stock will be delivered) and/or because it's not economically practical to reliably establish that information. And remember, even if you did have a firm delivery date, it's not going to be any earlier than it will be with you not knowing.
Hello!

I can’t comment on the difference between the sites because PC specialist are different companies to the others, but I would disagree with your first / third point.

Let me preface that by saying I hate building my own PC; I always prefer to get the professionals to test it and if something goes wrong they can amend where it’s harder for an ordinary user.

It seems that people look at their purchases from a sort of “loss aversion/opportunity cost” perspective; it’s easier to develop a sense of hesitance or worry if you’ve invested 2000 GBP vs 500 as you might be more willing to wait since it’s not as big. But the 2000 (that is often a months wages!) can be spent elsewhere instead of locked somewhere else and by definition value will be worth less as the time goes on.

Having a queue system itself (regardless of possibility) would put people in this category more at ease because it will give them an idea of what or when to expect something and whether they should invest their money elsewhere where they can control it, in particular as people have had delivery times change fairly often. Using this logic, although I don’t like building the PC myself, by looking at all those refreshable sites / discord’s, I was able to cop a top-tier MSI 3080 from France and a 5900x from an international Amazon. Not the exact specification before coming here, but in many ways better - and now the acquisition of the other components is child’s play so I get my PC before Christmas. I wouldn’t have been able to do this (or make an opinion) if there weren’t any updates and missed out on these parts elsewhere. Just my perspective.

That’s why I opted to get a laptop from PCS instead as it doesn’t have the same problems as desktops.
 

Gavras

Master Poster
Hello!

I can’t comment on the difference between the sites because PC specialist are different companies to the others, but I would disagree with your first / third point.

Let me preface that by saying I hate building my own PC; I always prefer to get the professionals to test it and if something goes wrong they can amend where it’s harder for an ordinary user.

It seems that people look at their purchases from a sort of “loss aversion/opportunity cost” perspective; it’s easier to develop a sense of hesitance or worry if you’ve invested 2000 GBP vs 500 as you might be more willing to wait since it’s not as big. But the 2000 (that is often a months wages!) can be spent elsewhere instead of locked somewhere else and by definition value will be worth less as the time goes on.

Having a queue system itself (regardless of possibility) would put people in this category more at ease because it will give them an idea of what or when to expect something and whether they should invest their money elsewhere where they can control it, in particular as people have had delivery times change fairly often. Using this logic, although I don’t like building the PC myself, by looking at all those refreshable sites / discord’s, I was able to cop a top-tier MSI 3080 from France and a 5900x from an international Amazon. Not the exact specification before coming here, but in many ways better - and now the acquisition of the other components is child’s play so I get my PC before Christmas. I wouldn’t have been able to do this (or make an opinion) if there weren’t any updates and missed out on these parts elsewhere. Just my perspective.

That’s why I opted to get a laptop from PCS instead as it doesn’t have the same problems as desktops.
Now assume, you were persuaded to build 3 other systems for family for Christmas at a price agreed.

How are you going to keep everyone happy, keep prices the same.

What happens when one of those ordered parts for a pc fails and you have to return it and reorder / find a replacement.

Your family members have each given you £2k. £3k and £1.5 k will they get a PC for Christmas?

Which family member do you upset by failing to meet a Christmas build?

if you can’t get all 3 out due to PSU shortage on one, Gfx shortage on another, do you take parts to deliver one full unit?

what will you be saying when your family members are asking for updates?
 

Immunity90

New member
Now assume, you were persuaded to build 3 other systems for family for Christmas at a price agreed.

How are you going to keep everyone happy, keep prices the same.

What happens when one of those ordered parts for a pc fails and you have to return it and reorder / find a replacement.

Your family members have each given you £2k. £3k and £1.5 k will they get a PC for Christmas?

Which family member do you upset by failing to meet a Christmas build?

if you can’t get all 3 out due to PSU shortage on one, Gfx shortage on another, do you take parts to deliver one full unit?

what will you be saying when your family members are asking for updates?
I think what you’re saying is that there is less room for disappointment if you order one unit as opposed to individual components? Or if you’re trying to take the place of PCS

If so, I would disagree. The same principle applies to if you ordered those three PCs from the website; it’s perfectly plausible that two people get their PCs and one is left for a few weeks after that. With ordering individually there exists more control of what you want to get, and you have the option to scour over a few sites rather than relying on one overall builder. Your order isn’t at least affected by others - it’s constant - you have make sure you’re quick. But I don’t think this applies to most people - at the end of the day, if there are uncertain times taking the responsibility of building three of them seems irresponsible regardless, so you wouldn’t really be persuaded by this. I’m talking about trying to get one for yourself.

Yes there is always a risk of parts failure, the same thing can happen with ordering in one go (this happen to me with PCS as well). We can introduce as much variables as we can, but if you rely on yourself here moreso then I think you can feel ok that the responsibility is on you to find these things, rather than being frustrated that you have no updates from another who have to manage heaps of other orders.

for the record, I could have purchased two of each if I was given the money, so the situation is possible.
 
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Gavras

Master Poster
I think what you’re saying is that there is less room for disappointment if you order one unit as opposed to individual components? Or if you’re trying to take the place of PCS

If so, I would disagree. The same principle applies to if you ordered those three PCs from the website; it’s perfectly plausible that two people get their PCs and one is left for a few weeks after that. With ordering individually there exists more control of what you want to get, and you have the option to scour over a few sites rather than relying on one overall builder. Your order isn’t at least affected by others - it’s constant - you have make sure you’re quick. But I don’t think this applies to most people - at the end of the day, if there are uncertain times taking the responsibility of building three of them seems irresponsible regardless, so you wouldn’t really be persuaded by this. I’m talking about trying to get one for yourself.

Yes there is always a risk of parts failure, the same thing can happen with ordering in one go (this happen to me with PCS as well). We can introduce as much variables as we can, but if you rely on yourself here moreso then I think you can feel ok that the responsibility is on you to find these things, rather than being frustrated that you have no updates from another who have to manage heaps of other orders.

for the record, I could have purchased two of each if I was given the money, so the situation is possible.
There is less room for disappointment if you order individual parts for your own PC and build it yourself.

You are not commercially constrained by buying from the Spot Market, you have a larger margin for price variance, you have a larger variance in overall budget, larger variance in specific parts (for example PSU, you can change make, model, sub model, power rating etc as you desire).

You try building your own PC, to a specific costed bill of materials (BOM) and limit price variation to x % then try building your own PC in a specified time period. Also due to things such as commercial contracts, limit the number of suppliers on the spot market that you can buy from.

in basic terms, it’s utterly pointless comparing an individual building a PC to that of a commercial entity, such as PCS etc and naive in a commercial sense.
 

Immunity90

New member
There is less room for disappointment if you order individual parts for your own PC and build it yourself.

You are not commercially constrained by buying from the Spot Market, you have a larger margin for price variance, you have a larger variance in overall budget, larger variance in specific parts (for example PSU, you can change make, model, sub model, power rating etc as you desire).

You try building your own PC, to a specific costed bill of materials (BOM) and limit price variation to x % then try building your own PC in a specified time period. Also due to things such as commercial contracts, limit the number of suppliers on the spot market that you can buy from.

in basic terms, it’s utterly pointless comparing an individual building a PC to that of a commercial entity, such as PCS etc and naive in a commercial sense.
Ok, so I’m not disagreeing with the first point. I’m not sure where the rest of your post comes into this though - I directly said I cannot compare PCS to other places, I was saying that knowing whereabouts people are at isn’t pointless (as was suggested - regardless of whether it’s plausible) as it will better help people with an idea of they should find stuff of their own and if they’re more likely to acquire a PC on somebody else’s supply or their own.

If somebody knew they were in the top 50, they would be more willing to wait regardless of whether they have more success on other sites. But if they’re 1000, then that may incentivise them to build individually.
Again I’m not arguing that PCs can provide this service, only that it’s not a pointless feature.
 
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