Site Logon

[raywhi]

Can anyone tell me what's happened to the site logon I went to see what is happening to my order for a desktop but there is no logon any more!!!

Cheers
Ray

 

[Rakk]

That's a very good question, the login control seems to have vanished.

At some point today hopefully one of the PCS guys will check this post, and hopefully be able to fix the issue.

 

[matmal]

Yep I'm also wondering this... guessing someone slipped on the backspace button while updating the website hehe

 

[DeadEyeDuk]

I believe there was an issue the other day with password retrieval...I can't imagine the two are not linked in some way Monday looks like the day for a fix.

http://www.pcspecialist.co.uk/forums/showthread.php?13967-Password-reset-does-not-work!&highlight=password

Tenuous yes, but coincidence? Who knows

 

[PCS]

All fixed, apologies for this

 

[DeadEyeDuk]

All fixed, apologies for this

On a Sunday...PCS for President!

 

[Wozza63]

On a Sunday...PCS for President!

*Prime Minister

 

[lbtaylor1984]

Still awaiting emails from PCS, I ordered yesterday, but so far have been unable to reset the password, to bump it into emailing me. So i can't track my order at the moment, most frustrating. Any news on this being fixed?

 

[PCS]

Still awaiting emails from PCS, I ordered yesterday, but so far have been unable to reset the password, to bump it into emailing me. So i can't track my order at the moment, most frustrating. Any news on this being fixed?

Apaoloies that you have not received your email confirmation. We are aware that some customers have not been receiving confirmation emails since our website moved over to our new server. The issue is in a queue to be resolved and should be resolved in the next 24 - 48 hours all being well.

 

[tfcoulson]

Does this include the messages to tech support from the accounts page? Am trying to order bits to swap the hdd and bluray but not heard back yet but dont know how long it normally takes them to answer.

 

[lbtaylor1984]

Still not working this morning. I guess the new server wasn't ready for primetime by the look of it.

 

[Finn]

Assuming your having the problem I described here then emails to and from [email protected] were fine

 

[Maestro]

yes emails to this address are fine. Please bear with us, beleive it or not, we have lots of snow here today and are short staffed, so emails will take longer for a reply.

 

[lbtaylor1984]

I'm now receiving emails from PCS, cheers guys.

ps. surprised as well as my laptop is in 'testing' already, was worth the wait not knowing

 

[PCS]

Great stuff - we have now fixed the issue with emails not being received. Moving servers is not an easy task!