Drunken Monkey
Author Level
has anyone used thehut.com ? they also own zavvi
The hut is absolutely useless at resolving problems....
i placed an order for a pony on the 6/11/2011, they took my money a couple days later and on my account it said my pony was awaiting dispatch....
which is pretty normal
its now the 9/12/2011 I STILL HAVE NO PONY, during this time i had countless emails/phonecalls...
it started off with yes its just about to be dispatched, to (15/11) urm what was your order again? to (18/11)oh right were waiting for stock, we will put out a special order JUST FOR YOU, cos were just that customer focused... don't worry we wont charge you until we've dispatched your item....
oh thanks for that the hut... but you charged me on the 8th of november.....
-.-
i cant cancel my order cos apparently its impossible to cancel during the dispatch process -.-
The hut is absolutely useless at resolving problems....
i placed an order for a pony on the 6/11/2011, they took my money a couple days later and on my account it said my pony was awaiting dispatch....
which is pretty normal
its now the 9/12/2011 I STILL HAVE NO PONY, during this time i had countless emails/phonecalls...
it started off with yes its just about to be dispatched, to (15/11) urm what was your order again? to (18/11)oh right were waiting for stock, we will put out a special order JUST FOR YOU, cos were just that customer focused... don't worry we wont charge you until we've dispatched your item....
oh thanks for that the hut... but you charged me on the 8th of november.....
-.-
i cant cancel my order cos apparently its impossible to cancel during the dispatch process -.-
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