Unwanted website is appearing on my computer

[jonbam]

Hi

Unwanted website is appearing on my computer


http://i1306.photobucket.com/albums/s579/jbaccrington/unwantedpopup_zps27b5ef32.jpg

what software can I use to remove these unwanted pages?

I must of been infected when I clicked on the fake yahoo email page yesterday.

The website appears when I'm away from my computer.

thanks

Jonathan

 

[steaky360]

If its a virus (or similar) then any antivirus program should get rid of it.

Have a look through your active programs in Task Manager and search for any that sound suspicious, might help narrow down if its a program that is causing the pop-ups.

 

[jonbam]

Scans don't pick anything up


I have used malwarebytes, AdwCleaner & security essentials.

 

[mantadog]

Try AVG, you can get a free trial of the full version or just go for the free version right off the bat.

 

[jonbam]

AVG Didn't Find Anything

 

[steaky360]

Have you taken a look through your programs in task manager to see if anything suspicious is in there?

 

[jonbam]

I have looked, there is a lot of programs listed.

http://i1306.photobucket.com/albums/s579/jbaccrington/processes_zps13cf9225.jpg

 

[Wozza63]

You will need to show processes from all users with the button at the bottom. Unlikely that this process would start under your name.

 

[jonbam]

http://i1306.photobucket.com/albums/s579/jbaccrington/task1_zpsd11ffd34.jpg

http://i1306.photobucket.com/albums/s579/jbaccrington/task2_zps161f6d75.jpg

 

[Wozza63]

Do you know what MagicTune is? Sounds fishy

 

[jonbam]

MagicTune is my samsung monitor config software

 

[Wozza63]

Hmmm maybe not then, have you checked the install list in the control panel? Maybe something in there?

Also you could try Spybot Search & Destroy, its usually the most effective with adware I find.

 

[jonbam]

Spybot Search & Destroy from: http://www.safer-networking.org/

I don't see anything installed under programs. Firefox says it was installed on the 25/9/14
The problem with pop ups started on the 26/9/14

I think the pop ups are starting at a certain time 7pm ?? When I'm using the PC I don't see any popups, when I leave the PC the popups will be on my screen when I return to look at my monitor.

Hmmm maybe not then, have you checked the install list in the control panel? Maybe something in there?

Also you could try Spybot Search & Destroy, its usually the most effective with adware I find.

 

[Wozza63]

Yes thats the one. Is it a Firefox extension then? Have you tried another browser to see if the same thing happens?

 

[tom_gr7]

I'd try avast and run a boot time scan.

I'd also make sure nothing has installed to your internet browser, such as toolbars and junk like that.

it's also probably worth going through your installed programs, make sure nothing has latched on to any programs you may have recently downloaded/installed.

 

[PaulJJ]

Hmm I have Adblock plus installed on my firefox. I never get any popups. Would this help to aleviate his problem?

 

[jonbam]

Hi

The popups have not appeared today, I got advice from the malwarebytes forum. I ran a lot of software tools & posted txt logs on the malwarebytes forum.

Jonathan

 

[jonbam]

damn the popup has reappeared

 

[mantadog]

Something has obviously burrowed in, if you are getting advice over at malware bytes then I think they will do better than most of us at helping you. I wonder if you got rid of the main application, but not quite all of it and it's went and resurrected itself...

 

[mog3]

try doing adwcleaner in safer networking mode, but before that go through your browser extensions and add ons and remove anything you dont recognise, out of interest have you downloaded from Download.com recently, as i got the same problem last year?