waynefinkman
Member
Hi Guys I wonder if you can help please.
I have an external USB hard disk connected to my pc I purchased from Pc specialist . the external USB Hard disk was working few days a go. then I disconnected it one day and when I connected its power supply and inserted its USB cable into my pc USB port to use it again, I got a message ''USB device not recognised, the last USB device connected to this computer malfunctioned and windows does not recognise it'' . I tried multiple solutions but did not help. I tried re-installing the driver did not work , it says the best driver is being used, changed cable didn't work, did a trouble shoot search in windows didn't work, updated windows didn't work.
any help or solution please. I have data there in the external USB drive I don't want to loose
may thanks
I have an external USB hard disk connected to my pc I purchased from Pc specialist . the external USB Hard disk was working few days a go. then I disconnected it one day and when I connected its power supply and inserted its USB cable into my pc USB port to use it again, I got a message ''USB device not recognised, the last USB device connected to this computer malfunctioned and windows does not recognise it'' . I tried multiple solutions but did not help. I tried re-installing the driver did not work , it says the best driver is being used, changed cable didn't work, did a trouble shoot search in windows didn't work, updated windows didn't work.
any help or solution please. I have data there in the external USB drive I don't want to loose
may thanks