grimsbymatt
Enthusiast
Yeah, after it died I rang Trading Standards who advised me that it was reasonable to expect a laptop to last longer than 20 months. I took it to a PC repair shop who said it was going to be expensive to repair and provided me with a letter stating the cost of this, sent it to Argos with a letter requesting a refund or replacement and 2 weeks later received a voucher for the full original cost of the laptop
So store credit rather than a cash refund?