First of all the specs:
Octane III 17,3" FULL-HD IPS LED Widescreen matte (1920x1080)
CPU: Intel Core i7-quadcore 7700k (4.2GHz), 8Mb Cache
RAM: 16GB Corsair VENGEANCE 2400MHz SODIMM DDR4(1x 16GB)
GPU: Nvidia GTX 1070 8GB GDDR5, DirectX 12.1, G-SYNC
Hard Disc 1: 1TB WD Blue 2.5" SSD SATA 6GB/s (up to 545Mb/sR | 525Mb/sW)
Hard Disc 2: Serial ATA III-2TB-SLIM-HARDDRIVE, 2.5", 128MB Cache(5400rpm)
AC-Adaptor: 330 W-AC-Adaptor
Thermal Paste: Artic MX-4 Extreme
Sound Card: Intel 2 Channel High Definition Audio
Bluetooth&Wireless: GIGABIT-LAN & WIRELESS INTEL AC-8265 M.2 (867 Mbps, 802.11AC) +BT 4.0, vPRO
Now to my problem:
My problem started yesterday when I updated to the newest nvidia drivers(399.24).
I started the game Eve Online with 3 instances plus some tools for the game(teamspeak etc) that are not all that resource intensive as well as firefox with 4 tabs and one tab playing a youtube video.
If you are not familiar with the game: Eve Online is a long standing mmo where you can fly arround in spaceships.
Its designed in a way so that you can have multiple instances of it running and is not all that CPU or GPU intensive like an AAA game.
After about half an hour of playing my screen got covered in what you can see in the screenshot below
The background is a weird chromatic effect that I got everytime I played the game in fullscreen mode and it does not normally appear when I play in borderless mode but appeared everytime the Pc crashed while I had the game open.
What happens when this effect appears:
- Sound continues to play as normal, the screen is frozen and the artifacts appear to flicker slightly,
- 1 to 5 minutes after the artifacts appear the pc automatically restarts if not restarted by pressing and holding the power button.
After the second crash I decided to reinstall an older version of my GPU drivers and did so by using the Display Driver Uninstaller tool from www.wagnardsoft.com and I followed the guide for a clean uninstallation (boot to save mode, let ddu do its thing, restart if you haven't set it to uninstall and restart, install drivers, restart computer).
There were 2 minidumps created from these two crashes that I analyzed with this online analyzer http://www.osronline.com/page.cfm?name=Analyze
The first one listed a DPC_WATCHDOG_VIOLATION of firefox.exe and the second one listed a VIDEO_SCHEDULER_INTERNAL_ERROR from exefile.exe
which is a file of Eve Online.
After the reinstallation of the older drivers (399.07) the error occured two more times with the exact same programs opened
Here a screenshot of a part of the screen where the effect was the most visible(Effect over the black sidebars of a youtube video):
After the 4th time I reinstalled the drivers again but did not start the game and the tools to try them out again.
Today I started the pc and opened all the programms again and, surprisingly, nothing happened at all for a good 5 hours until I decided to do something in the game.
After about 10 minutes of actively playing the game with the 3 instances and tools open the Pc crashed once more. It crashed 2 more times as I tried to bring my Spaceships to safety.
My CPU and GPU temperatures did not go over 80°C while playing as I have external cooling set up to help the Laptops fans.
The built in fans are running perfectly fine.
Is this an indicator of a dying GPU or could this be just a driver error ? Should I try an even older driver version ?
I've ordered the Laptop in 2017 so if its not something I can fix myself I'll just send it in.
Octane III 17,3" FULL-HD IPS LED Widescreen matte (1920x1080)
CPU: Intel Core i7-quadcore 7700k (4.2GHz), 8Mb Cache
RAM: 16GB Corsair VENGEANCE 2400MHz SODIMM DDR4(1x 16GB)
GPU: Nvidia GTX 1070 8GB GDDR5, DirectX 12.1, G-SYNC
Hard Disc 1: 1TB WD Blue 2.5" SSD SATA 6GB/s (up to 545Mb/sR | 525Mb/sW)
Hard Disc 2: Serial ATA III-2TB-SLIM-HARDDRIVE, 2.5", 128MB Cache(5400rpm)
AC-Adaptor: 330 W-AC-Adaptor
Thermal Paste: Artic MX-4 Extreme
Sound Card: Intel 2 Channel High Definition Audio
Bluetooth&Wireless: GIGABIT-LAN & WIRELESS INTEL AC-8265 M.2 (867 Mbps, 802.11AC) +BT 4.0, vPRO
Now to my problem:
My problem started yesterday when I updated to the newest nvidia drivers(399.24).
I started the game Eve Online with 3 instances plus some tools for the game(teamspeak etc) that are not all that resource intensive as well as firefox with 4 tabs and one tab playing a youtube video.
If you are not familiar with the game: Eve Online is a long standing mmo where you can fly arround in spaceships.
Its designed in a way so that you can have multiple instances of it running and is not all that CPU or GPU intensive like an AAA game.
After about half an hour of playing my screen got covered in what you can see in the screenshot below
The background is a weird chromatic effect that I got everytime I played the game in fullscreen mode and it does not normally appear when I play in borderless mode but appeared everytime the Pc crashed while I had the game open.
What happens when this effect appears:
- Sound continues to play as normal, the screen is frozen and the artifacts appear to flicker slightly,
- 1 to 5 minutes after the artifacts appear the pc automatically restarts if not restarted by pressing and holding the power button.
After the second crash I decided to reinstall an older version of my GPU drivers and did so by using the Display Driver Uninstaller tool from www.wagnardsoft.com and I followed the guide for a clean uninstallation (boot to save mode, let ddu do its thing, restart if you haven't set it to uninstall and restart, install drivers, restart computer).
There were 2 minidumps created from these two crashes that I analyzed with this online analyzer http://www.osronline.com/page.cfm?name=Analyze
The first one listed a DPC_WATCHDOG_VIOLATION of firefox.exe and the second one listed a VIDEO_SCHEDULER_INTERNAL_ERROR from exefile.exe
which is a file of Eve Online.
After the reinstallation of the older drivers (399.07) the error occured two more times with the exact same programs opened
Here a screenshot of a part of the screen where the effect was the most visible(Effect over the black sidebars of a youtube video):
After the 4th time I reinstalled the drivers again but did not start the game and the tools to try them out again.
Today I started the pc and opened all the programms again and, surprisingly, nothing happened at all for a good 5 hours until I decided to do something in the game.
After about 10 minutes of actively playing the game with the 3 instances and tools open the Pc crashed once more. It crashed 2 more times as I tried to bring my Spaceships to safety.
My CPU and GPU temperatures did not go over 80°C while playing as I have external cooling set up to help the Laptops fans.
The built in fans are running perfectly fine.
Is this an indicator of a dying GPU or could this be just a driver error ? Should I try an even older driver version ?
I've ordered the Laptop in 2017 so if its not something I can fix myself I'll just send it in.
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