Just wondering if anyone can help or has any solutions, I received my order yesterday and set it all up but I have been having issues. My internet is connected but the signal is very weak (1/2 bars) all the time I have done the usual reset router etc and it doesn't seem to be my actual wifi that is the problem does anyone have any idea what may be wrong?
Wifi Signal Issues
- Thread starter EdwardH
- Start date
SpyderTracks
We love you Ukraine
Have you attached the antenna?
I have a wireless intel card is this something you still need to do and how do you do it if so i am the most stupid person when it comes to these things.
SpyderTracks
We love you Ukraine
Can you post your full specs from the order page?
PCS SPECTRUM RGB MID TOWER CASE
| |
| Processor (CPU) | Intel® Core™ i7 Eight Core Processor i7-10700 (2.9GHz) 16MB Cache
|
| Motherboard | ASUS® PRIME Z490-P (LGA1200, USB 3.2, CrossFireX) - ARGB Ready
|
| Memory (RAM) | 16GB Corsair VENGEANCE DDR4 2666MHz (2 x 8GB)
|
| Graphics Card | 8GB NVIDIA GEFORCE RTX 2060 SUPER - HDMI, DP - VR Ready!
|
| 1st Storage Drive | 2TB SEAGATE BARRACUDA SATA-III 3.5" HDD, 6GB/s, 7200RPM, 256MB CACHE |
| 1st M.2 SSD Drive | 1TB SAMSUNG 970 EVO PLUS M.2, PCIe NVMe (up to 3500MB/R, 3300MB/W) |
| DVD/BLU-RAY Drive | NOT REQUIRED |
| Power Supply | CORSAIR 650W CV SERIES™ CV-650 POWER SUPPLY |
| Power Cable | 1 x 1 Metre UK Power Cable (Kettle Lead) |
| Processor Cooling | CoolerMaster Hyper 212 (120mm) Fan CPU Cooler Black Edition |
| Thermal Paste | ARCTIC MX-4 EXTREME THERMAL CONDUCTIVITY COMPOUND |
| Extra Case Fans | 3x CoolerMaster SickleFlow 120 ARGB + Controller Kit |
| Sound Card | ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD) |
| Network Card | 10/100/1000 GIGABIT LAN PORT (Wi-Fi NOT INCLUDED) |
| Wireless Network Card | WIRELESS INTEL® Wi-Fi 6 AX200 2,400Mbps/5GHz, 300Mbps/2.4GHz PCI-E CARD + BT 5.0 |
| USB/Thunderbolt Options | MIN. 2 x USB 3.0 & 2 x USB 2.0 PORTS @ BACK PANEL + MIN. 2 FRONT PORTS |
| Operating System | Windows 10 Home 64 Bit - inc. Single Licence [KUK-00001] |
| Operating System Language | United Kingdom - English Language |
| Windows Recovery Media | Windows 10 Multi-Language Recovery Image - Unlimited Downloads from Online Account |
| Office Software | FREE 30 Day Trial of Microsoft 365® (Operating System Required) |
| Anti-Virus | BullGuard™ Internet Security - Free 90 Day License inc. Gamer Mode |
| Browser | Microsoft® Edge (Windows 10 Only) |
| Warranty | 3 Year Silver Warranty (1 Year Collect & Return, 1 Year Parts, 3 Year Labour) |
| Delivery | STANDARD INSURED DELIVERY TO UK MAINLAND (MON-FRI) |
| Build Time | Standard Build - Approximately 12 to 15 working days |
| Welcome Book | PCSpecialist Welcome Book - United Kingdom & Republic of Ireland |
SpyderTracks
We love you Ukraine
So in the welcome pack should be 2 antenna, they just screw onto the gold screw terminals on the back of the case.
oh my god... i'm stupid i'll do that straight after work and let you know if it works thank you for your help.
SpyderTracks
We love you Ukraine
You’ll also need to fully uninstall Bullguard as it’s known to cause issues and windows defender which is part of windows is better anyway.
oh okay, how come pcspecalist push bullguard so much?
SpyderTracks
We love you Ukraine
They’ve got a contract with them. Maybe it used to be better, couldn’t say.
NoddyPirate
Grand Master
You're not stupid at all! Happens to us all - facepalm level embarrassment at a basic omission is something I have plenty of personal direct experience of!!
TonyCarter
VALUED CONTRIBUTOR
I suppose all of this could be avoided if PCS only included a note telling new owners where to plug in the monitor and antennae 
NoddyPirate
Grand Master
I was so eager to get my system up and running I don't even remember if the PC came in a box.I suppose all of this could be avoided if PCS only included a note telling new owners where to plug in the monitor and antennae
Martinr36
MOST VALUED CONTRIBUTOR
On that note make sure you attach them to the AX200, as i noticed you have the ASUS® TUF Z490-PLUS GAMING WI-FI (LGA1200, USB 3.2, CrossFireX) - ARGB Ready MotherboardI suppose all of this could be avoided if PCS only included a note telling new owners where to plug in the monitor and antennae
TonyCarter
VALUED CONTRIBUTOR
I was also eager, but had all day conference calls, so the box sat behind me in the office all day...taunting me...yet I still spotted the instructions.
I may have fallen victim to this...
the 2 antennas?
Martinr36
MOST VALUED CONTRIBUTOR
yes screw them onto the AX200 rather than motherboard connections as that is duel band + bluetooth
okay thank you im not at home so im guessing that is the two golden prongs on the back?
Martinr36
MOST VALUED CONTRIBUTOR
yep that will be it, if you aren't sure then take a photo and post it on here and we'll see you right