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Oh okay that's a pain Didn't really want to do another clean install but if that's what it takes then will have to Thanks Although I can now play music through the laptop and listen to radio

No nothing however i have just checked the settings again and after the last reboot checking in the sounds tab in the playback tab it is now showing speakers realtek(R) audio default device headphones not plugged in But now this following box that was not there previously Digital Audio (S/PDIF)...

I have run the troubleshooter and get the following error message Problem found Audio services not responding The speaker, headset or headphones is unplugged I tried to test the sound but got an error messaged Failed to play test tone So I am really stumped

Apart from taking the back off the laptop as that would invalidate my warranty and the speakers were working a few days ago I have checked device manager and there are no yellow symbols I also deleted the drivers and rebooted and had a sound when the laptop rebooted but it will not play sound on...

Sure Lafité Series: Aluminium Chassis: 15.6" Matte Full HD IPS LED (1920 x 1080) Processor (CPU) Intel® Core™ i7 Quad Core Processor i7-10510U (1.8GHz, 4.9GHz Turbo) Memory (RAM) 16GB Corsair 2666MHz SODIMM DDR4 (2 x 8GB) Graphics Card INTEL® HD GRAPHICS (CPU Dependant) - 1.7GB Max...

My new laptop does not emit any sounds I have tried troubleshooting but still cannot get any sound out of my laptop Does anybody know what I can try next I have deleted the drivers and rebooted but sti

I am busy trying to transfer all my stuff off my old Laptop onto my new laptop but as the old one is being scrapped would it be better to take the hard drive out and just use it as a external storage device, and if so do I have to do anything to enable me to use it I have an old HDD 750GB but...

thanks for that I will do as suggested and once this laptop is copied over to the new one I will delete the hard drive, thanks for all your help its really appreciated Ps am more than happy with my new laptop that you guys help build Brilliant place for anybody to come for information Thanks again

Yes its a digital license that is currently running on my old laptop until I have transferred everything over to my new machine

Yes thanks for that and I have now managed to download Windows 10 home however when I check on windows activation page it still states that Windows reported that no product key was found on your device Error code 0xC004F213 So am not sure what is going wrong

Yes thanks UBUYSA Have completed it all and I can confirm that I am now running Windows 10 Home but still getting the error message that the License key was not found Am going to try to contact Microsoft to establish why this is happening

Just a quick update I followed your instruction UBUYSA but there is no option to select home or pro so I selected both in Architecture and now have a USB but still not sure what to do about the partitions or where to place windows? And yes RAKK its certainly taught me some new stuff about...

Thanks both of you I thought I should delete all partition as I thought I had asked for there to be no partition when ordering the laptop, will try UBUYSA's suggestion and see where it gets me otherwise I will delete all partition and install onto the hard drive Thanks again for all your...

I got this far booting from my USB Upgrade Install Windows and keep files settings and applications or Custom Install windows only (advanced) Which I have gone into and now am faced with this screen Drive 0 partition 1: System Drive 0 partition 2 Drive 0 partition 3: Recovery Drive 0 partition...

All I keep getting is this ''The upgrade option isn't available if ou start your computer using windows installation media. If a copy of windows is already installed on this computer and you want to upgrade, remove the installation media and restart our computer. After windows has started...

Okay didnt realise it wasnt booting from the USB So I need to go into the boot sequence and change it to USB loading option thanks

I followed the instruction created the bootable media and still its saying Windows Pro which I do not have a key for so why will it not download my licensed copy of Windows 10 Home? I really do not know what to do

I tried a clean instal but must have done something wrong so how do I carry out a clean install using my ISO stick please

Thanks and yes that is what I am going to do

Just had my brand new laptop delivered. Can anybody advise me please I ordered the machine with no operating system but when I powered the laptop on Windows 10 is already loaded, I have an ISO which I downloaded from my old machine so do I need to reload Windows 10 with my copy or will the pre...