BSOD!!

[SpyderTracks]

Ok. My chipset is fully updated as of yesterday night, and i did a complete reinstall of amd radeon 21.8.2 (latest stable version) this morning
Is it correct to say this is a software error and my pc is not dying (that would be quite bad as its only 1 year old). I uninstalled discord and once i have played for a few hrs i will close game, go to yt and see if the crash happens again.

Discord is notorious for crashes.

 

[nav112]

Well, i know a lot of people use discord so how come its not so well known?

 

[nav112]

I remember i tabbed into discord while the yt vid was running and then my screen froze, audio went crazy and i crashed

 

[SpyderTracks]

Well, i know a lot of people use discord so how come its not so well known?

It is well known, just google it. It's extremely common.

 

[nav112]

Ok, so we have got down to the source of the problem, is it worth reinstalling discord or just leaving it off my system

 

[Bhuna50]

Ok, so we have got down to the source of the problem, is it worth reinstalling discord or just leaving it off my system

Depends how much you use and rely on it for your gaming. You can try but just be aware mid-raid you go to speak and freeze 😂

 

[SpyderTracks]

Ok, so we have got down to the source of the problem, is it worth reinstalling discord or just leaving it off my system

Just troubleshoot discord crashing and address that.

Or uninstall and use it in the browser.

 

[nav112]

ok, i use discord 9/10 times im on my pc so i will try and sort out the crashing
i think a full reinstall will do it, i also had multiple processes running of the same app which is bound to cause some issues in hindsight that was an accident and when i closed them its evident they didnt full close (task manager showed them running)

 

[nav112]

Well, get this. I just opened discord for first time this morning and bsod straightaway haha

 

[nav112]

Should I upload dumps?

 

[SpyderTracks]

Should I upload dumps?

What troubleshooting have you done so far?

 

[nav112]

I just reinstalled discord and its working atm, (only differnce was i used revo unintaller to complete uninstall all leftover)

 

[SpyderTracks]

I just reinstalled discord and its working atm, (only differnce was i used revo unintaller to complete uninstall all leftover)

Was that after or before the crash?

 

[nav112]

After

 

[SpyderTracks]

After

So there's no point uploading the dumps as it was likely the same cause as nothing had changed.

 

[nav112]

okies, nice to have discord working again now

 

[nav112]

seems like a reinstall has fixed the instant crash/bsod

 

[nav112]

Hey all. I left my pc idle today to update a game on steam, came back and it was mid reset so i assumed bsod, checked logs and it Bluescreened and made a dump. I will upload dump

now.

 

[nav112]

AMD Ryzen 3 3200G Quad Core CPU with Vega Graphics (3.6GHz-4.0GHz/6MB CACHE/AM4)
Change to: AMD Ryzen 3 3100 Quad Core CPU (3.6GHz-3.9GHz/18MB CACHE/AM4)

Motherboard
ASUS® PRIME A320M-K: Micro-ATX, AM4, USB 3.0, 6GB/s
Memory (RAM)
16GB Corsair VENGEANCE DDR4 3200MHz (2 x 8GB)
Graphics Card
8GB AMD RADEON™ RX 580 - HDMI, DP - DX® 12
1st Storage Drive
256GB PCS 2.5" SSD, SATA 6 Gb (500MB/R, 400MB/W)
2nd Storage Drive
1TB SEAGATE BARRACUDA SATA-III 3.5" HDD, 6GB/s, 7200RPM, 64MB CACHE
DVD/BLU-RAY Drive
NOT REQUIRED
Power Supply
CORSAIR 550W CV SERIES™ CV-550 POWER SUPPLY
Power Cable
1 x 1 Metre UK Power Cable (Kettle Lead)
Processor Cooling
STANDARD AMD CPU COOLER
Thermal Paste
STANDARD THERMAL PASTE FOR SUFFICIENT COOLING
Sound Card
ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)
Network Card
10/100/1000 GIGABIT LAN PORT (Wi-Fi NOT INCLUDED)
Wireless Network Card
WIRELESS 802.11N 300Mbps/2.4GHz PCI-E CARD
USB/Thunderbolt Options
MIN. 2 x USB 3.0 & 2 x USB 2.0 PORTS @ BACK PANEL + MIN. 2 FRONT PORTS
Operating System
Windows 10 Home 64 Bit - inc. Single Licence
Here is specs

 

[nav112]

I was gaming on the pc before and it was all fine, i closed game, started update, went afk and it crashed.