DVD drive not working
- Thread starter bigben
- Start date
vanthus
Member Resting in Peace
If this error is showing or something similar with a "code 19"
"Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)"
Try deleting the UpperFilters\LowerFilters registry entries.
Start Registry Editor Click Start, type regedit in the quick search, and then click the regedit icon in the search results. Registry Editor starts.
1. In Registry Editor, expand My Computer, and then expand HKEY_LOCAL_MACHINE.
2. Expand SYSTEM
3. Expand ControlSet001
4. Expand Control
5. Expand Class
6. Search for the key {4D36E965-E325-11CE-BFC1-08002BE10318} and left click on it, bringing the values up on the right
In the right hand pane (topic area), you may have Upperfilters, Lowerfilters or both, click UpperFilters if you have it, and delete it, if you have LowerFilters as well, delete this also. If you only have one of the two, just delete that one.
Close Registry Editor and restart windows.
"Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)"
Try deleting the UpperFilters\LowerFilters registry entries.
Start Registry Editor Click Start, type regedit in the quick search, and then click the regedit icon in the search results. Registry Editor starts.
1. In Registry Editor, expand My Computer, and then expand HKEY_LOCAL_MACHINE.
2. Expand SYSTEM
3. Expand ControlSet001
4. Expand Control
5. Expand Class
6. Search for the key {4D36E965-E325-11CE-BFC1-08002BE10318} and left click on it, bringing the values up on the right
In the right hand pane (topic area), you may have Upperfilters, Lowerfilters or both, click UpperFilters if you have it, and delete it, if you have LowerFilters as well, delete this also. If you only have one of the two, just delete that one.
Close Registry Editor and restart windows.
vanthus
Member Resting in Peace
Saved in my tiny brain,Thanks
Do you have that saved somewhere because that was ridiculously quick..
Pity about iTunes,but unavoidable I suppose.
The drive have stopped working as something on your computer have changed. It is because of some installation that caused a problem with the cd or dvd filters. If the drive has stopped working as you have installed a new software, you can make it work again by just following these steps in microsoft windows.
Go and click the computer button, right click the dvd drive and then click properties. Click the hardware tab and then click the dvd drive. Under the device properties, click properties, click the driver tab, click enable and the click ok. It could work properly after you do these steps
Go and click the computer button, right click the dvd drive and then click properties. Click the hardware tab and then click the dvd drive. Under the device properties, click properties, click the driver tab, click enable and the click ok. It could work properly after you do these steps