The-DPD-Thread-Post-All-Comments-Here!

robnew

Bronze Level Poster
Ah hoping to see them soon, item is now in Quality Control. In Edinburgh they do Saturday deliveries as standard, so I am wondering, I am expecting it to be dispatched on Thursday (with any luck), but if it is dispatched on Friday, would it come on Saturday or Monday if I went for standard delivery?
 

nikhkin

Member
I am very impressed with DPD. Parcel sent out on Friday, due for Tuesday delivery (because of the bank holiday) but at 9am Saturday I got a text telling me it would be delivered in a couple of hours!
 

Al.Neri

Super Star
can't say that I have ever had an issue with DPD, even taking into account that I have had to use them a lot recently.
 

robnew

Bronze Level Poster
Lets see how this goes, mines should be delivered between 1520 and 1620, and the guy is currently on delivery 27, I am 71. I remain hopeful :D
 

tom_gr7

Life Serving
Lets see how this goes, mines should be delivered between 1520 and 1620, and the guy is currently on delivery 27, I am 71. I remain hopeful :D

that's cool, didn't know you could see which delivery hes on.

im sure it will go fine, :)
 

Wozza63

Biblical Poster
Lets see how this goes, mines should be delivered between 1520 and 1620, and the guy is currently on delivery 27, I am 71. I remain hopeful :D

You'll be surprised how quick they get through them I looked on there about 20 before mine an hour and a half before delivery. I suppose it helps that all the deliveries were in my area.
 

IverGR

New member
Hello everyone,

I ordered a laptop about a week ago and while PCS was very fast by building it and dispatching it within 3-4 days, I am a little concerned about the shipping part.

It is supposed to be shipped to Greece, which according to both PCS and DPD it should take 4-8 days. The problem is that the parcel left UK on the 6th of September and the estimated delivery date has been 18 September since then. Is this normal? I would have contacted them but not only I'm sure they will not be responding in the weekend, they did not respond to a previous email I sent them a couple of days ago either.

The parcel has been in a sortation facility for quite a lot of hours now as well so I assume the van will not be moving in the weekends?

Thank you

PS: Would love to see an express option for shipping outside UK. DPD offers this option but it is nowhere to be seen on PCS's features when ordering.
 
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my order reached "order dispatched" status today, but i haven't received an email with tracking info or invoice like the order tracking page says i should have. is there just a delay because it's been dispatched on a saturday and it's sunday tomorrow, or should i be more worried?
 

steaky360

Moderator
Moderator
I'd guess its just a delay bud, nothing to worry about :) If you dont hear anything by Monday lunchtime give PCS a call :)
 

cycladianpirate

Active member
Got the "Order awaiting dispatch" email first thing this morning.

1. Does this mean that delivery is likely to be tomorrow or that I'll be offered a delivery day tomorrow?

2. I've noticed several mentions of "massive boxes"! I've ordered a mid-sized desktop, mouse and keyboard. Surely it can't be so big that it can't fit into a lift.......can it?

Cheers in advance for any heads up you guys can give me.
 

DeadEyeDuk

Superhero Level Poster
Oh forgot to do this!

Had 2 things from DPD last week (prize and another thing from PCS).

One delivered Friday no problem (no recorded so just posted through the door).

The actual order I had was delivered on Saturday, as per my request, and I received a text from DPD giving me a time slot and the nice DPD man arrived about 3 minutes into that slot :) Then just to help things even more, the posty arrived with my other order about 10 minutes later :D

Positive DPD experience: Check :D
 
okay, earlier today the DPD track status said my parcel had made it to my local delivery depot, and will be delivered tomorrow. now it's gone back a few steps to "at sortation facility". this is in birmingham apparently. is this a bug on dpd's website? or have dpd screwed up? kinda confused right now.

edit: just checked again... pretty sure it's a bug. it says my parcel was delivered to the sortation facility on the 6th september. i think it had only just reached the testing phase at that point. hope this gets sorted by tomorrow, i'm gonna want to know the time window of delivery.
 
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robnew

Bronze Level Poster
Had a few deliveries over past few weeks from DPD and every time I would reocmmend them to everyone (the deliveries were all PC related). Excellent excellent service, especially good that they text and e-mail you as well as give you a link to track the driver
 

SGeanie

Member
Received my laptop from DPD today. Overall the service was very good, perhaps 9.5/10.

I enjoyed being able to track the driver and the amount on information provided by the online tracking page. I was also using the mobile page to track which was brilliant, but it had a few glitches.
 

Xeph20

Bronze Level Poster
Does anyone know which courrer will deliver my laptop in Belgium?
And do they show a time estimate? (now it only shows date estimate)
 

edwkel

Active member
Is it possible to change the delivery location while the order is in transit? I contacted DPD Ireland and they said they are no authorised to change the delivery address from the UK without an email from the sender. Have PC Specialist sent emails like this on behalf of buyers before?

Thanks
 

Faolchu

Member
Just received my PC in Galway, Ireland via DPD UK & DPD Ireland. Everything went smoothly and it was delivered to my office right in the midddle of the 2hr window they gave me. Haven't had a chance to open it all yet, that'll have to wait until I get home. One box is fine, the box the case in looks a little scuffed but intact so all looks good.

One thing to note the receptionist sent me a message to let me know it had arrived in her words "its massive!" and it is :p.
 
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Another good DPD experience here, PC delivered to my office with the 1 hour window they'd texted me this morning. Packaging unmarked and a very friendly courier.

Now I'm just sitting here clock watching before I get it home and unpacked. Using work time to make a spreadsheet of what to install in what order FTW!
 
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