We actually have it in the contract that the courier can only deliver to the consignee at the delivery address, but this is often ignored.
I wonder if Home network delivery cowboys have the same thing in theirs with JD sports.
I suspect all the couriers have roughly the same terms and conditions for everybody.
Remember guys, Yodel have won the contract for Amazon, so either they'll step up and become a better company, or everyone will see how crap they are.