Here are the latest comments made by some of our previous customers. These are genuine comments and we were given permission by the customer to put these comments on our website. If you choose to email one of our customers, please do so with due respect as we are very grateful for them offering their service as a reference for us.
We currently have 2,426 testimonials.
I am utterly delighted with my new desktop. It took only 13 working days and, in my case, was delivered almost to the minute that I was told it would be. PCSpecialist kept me informed by email as to the progress of my order and then by text when it was due for delivery.
The PC arrived in superb packaging which is fully collapsible for storage should you need to return it to them in the future. It came with all the manuals and disks for the components in an excellent welcome pack. The machine itself is truly staggering, sturdily built with all the inner cables and workings neatly presented.
I was going to build a PC myself by ordering all the components from the web but I am so glad I didn't. The prices from PCSpecialist are highly competitive and you get a LOT for your money.
I'm 100% chuffed to bits with mine and I cannot recommend PCSpecialist enough. It's early days yet but I'm sure that I'm gonna have a long and enjoyable relationship with this epic new machine.
Thank You to ALL the team at PCSpecialist :)
My two PC Specialists machines are coming up to their forth and fifth birthday. Both have run brilliantly. Apartfrom one stick of RAM having to be replaced and the water cooler on the newer machine they have been fault free. I have up graded the graphic cards and added more RAM. These machines still play all games on maximum and are good for at least two more year. Tech support has been first class
I bought a laptop near the end of June in 2010 which was £850 and fairly high-spec. At the time it ran the latest games smoothly at a high detail level and over the past 4 years it's served me very well, but obviously by now it struggles to run the latest games at low detail or even at all.
Recently I was able to accumulate just over the same amount that my laptop cost back then and had it in mind to buy a desktop PC this time. I wanted a custom built one because I knew what my priorities were component-wise and didn't want to have to try and find something pre-built which was nearest to my criteria and I'd heard that these days it's possible to get a custom built PC for about the same price as a pre-built equivalent.
Thankfully I found PC Specialist and after thoroughly browsing the site I actually ordered a PC the next day. The wait time was exactly the same as the estimated wait time reported on the site when I ordered it and during the processing I received e-mail notifications every step of the way. Also if you intend to keep a PC for several years like myself then it's well worth being just a little bit patient.
When it was delivered by DPD who have an excellent tracking service everything was absolutely perfect and I could tell straight away that the build quality was excellent. It was easy to setup and after checking the BIOS and doing my Windows settings the first thing I did is install a well known games client I have an account on and install a game I'd bought in anticipation.
Now I knew it'd be a lot better than my laptop but it was better in a spectacular way. Much, much better than I expected. I'm totally and utterly delighted with the computer and the outstanding service of PC Specialist. Highly recommended to say the least. Thanks very much.
It with pleasure that I find myself writing a review on this website. May 2013 I bought a Pc built to spec for £1000. I was extremely pleased with the PC and it worked flawlessly until Jan 2014 when it began to freeze randomly during game play within 15 minutes to 3 hours after boot up. I spent 6 weeks trouble shooting the issue myself; intel CPU test software, GPU test software, hard drive test software, full memtests, and finally a full windows install. I found nothing to point to a device or software and the PC continued to freeze even when using explorer. After contacting PC specialist they arrange for a pickup of the PC. During the whole process PC specialist, including the person directly responsible for the investigation e-mailed me constantly with updates. Eventually I was informed that the motherboard was at fault and they had returned it to the vendor. I must admit I was skeptible of this fixing the issue, but after the PC was returned I found that after 4 days of testing on all the games and general PC use I have not experienced a freeze once. I am extremely impressed with the service and also the fact that the pickup and re-delivery of the PC was picked up by PC specialist, which resulted in a working PC again. I know, after 6 PCs over the years, how hard it is to resolve PC issues even if you have the gear. I would recommend PC specialists to anyone thinking of buy a custom build PC, not just because the cost is very reasonable, but also because they do what they say they will when the PC doesn't stops working; they fix it. Thank you PC specialists.
PCs from the big boys are fixed specification, or customizable to a point. So if you can't get just what you want, you have to go aftermarket and change or add components as necessary. Prices might be lower, but if you get any problems you probably don't have extra components to try direct swaps and locate faults quickly. And then you may have several suppliers to negotiate with.
Another sting in the tail for the cheaper PCs is that they are loaded to the hilt with junk that can take a long time to remove. I got one of those a year ago with total of 24 applications, split evenly between limited "trial" packages and free Windows 8 Modern Interface Apps (games). Before I could clear these up, the games had downloaded 10GB worth of updates to themselves.
I recently wanted a PC suitable as a DAW (Digital Audio Workstation), and I found this site offering configurations specific to this, and further the ability to tweak to your heart's content. PCSpecialist will give advice if you are not sure about suitability of any tweaks you are thinking about. The easiest way to find the specialist niche areas (such as DAW) is the "SiteMap" link at the bottom of the main page - there are no other obvious links. Oh, all right use Google if you must! It will find the landing pages.
The PC was delivered with top quality components, all set up and working perfectly. Operating System was loaded clean, no junk apps. And I got EXACTLY what I wanted. Very pleased with this.
I have had my new PC a couple of weeks now and it is fantastic. I would heartily recommend a SSD for your OS. The extra spend really enhances the capability of your PC. This PC was completely customised to my spec the built for less than if I had trawled the internet for parts.
Due to the custom nature of the build, it does take a few weeks when busy, but is well worth the wait for the savings and the expert build. Thoroughly recommend.
A week ago I took delivery of my second pcspecialist desktop, the first one is now six and a half years old and still working even if it is a bit noisy and a bit slow running some modern software.It has been by far the best pc up till now I have owned.
I hope its replacement will prove to be just as good, I have been using it for a week and cannot fault the build quality and how it has been setup I am extremely pleased so far with my new pc and this was exactly how I felt when I took delivery of my first desktop from pcspecialist.
I will make no comment about the great service received and delivery arrangements as many other testimonials more than cover that side of your business.
Many thanks for another quality custom built pc.
What can I say? Never normally moved to write testimonials but have been so impressed with the service and product, I just have to let you all know! After years in the wilderness thinking that the only option was Currys and PC World, I decided to 'risk' mail order and coincidently PC Specialist had just started advertising on TV so checked them out and another couple of competitors. PC Specialist won, I needed a machine fast and the spec of the Vulcan Elite IV met my needs easily (plus I liked the name) seriously though, extremely happy with this piece of kit and very impressed with the service, had the damn thing in my sweaty hands the following morning. Will definitely be coming back for another machine later in the year and will be recommending them to all and sundry. Thanks again for the excellent service!
I was fairly sceptical at first buying a PC online and I'd looked around quite a bit and seen PCSpecialist's on the TV a fair few times, so I decided to give it a look.
Needless to say, when I saw what I could do with my laptop that I wanted I was totally bowled over.
In the end I chose a Vortex case with everything I wanted in it, the staff were friendly and answered any questions I had within a few minutes of me sending them the mail! (the longest time I waited was 30 minutes for a reply)
I didn't order the fast track service due to the extra charge but even without it my laptop arrived within 7 days of me ordering it!!
Big thumbs up to you guys working at PCSpecialist's, you really are something, it's so rare to find a company that values it's customers and doesn't try to fob them off!
Thank you guys so much ill be enjoying this laptop for a while to come!!
If someone wants a decent computer, ill be recommending you guys all the time.
Great to find a reliablecompany that lets you specify exactly the computer you want without compromise.
I now have 3 computers supplied by PCSpecialist and I have been pleased each time I take delivery and switch on the new computer.
Apart from their prompt service and good follow up, the big advantage for me is that PCSpecialist supply the operating system as a disk plus all the software drivers that go
with the computer so periodically I can back up my files and delete everything including all those pesky viruses, malware and spyware that you cannot escape from these days unless you never go online.
Try doing that with your shop bought computer. OK it can be done after spending hours searching on download sites for the correct software using your best friend's computer because yours is dead. But I notice a lot of my friends end up buying a new computer when their computer picks up that killer virus.
Overall, a trustworthy computer supplier with an excellent reputation that provides good value for money and better products. Thank you.