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Hi all, I have recently had the 4K display on my 5 1/2 year old Optimus 17.3" laptop replaced by PCS. Unfortunately, the brightness function key and Brightness and Colour slider in settings now no longer works properly, I'm unable to reduce from maximum. When the laptop is newly booted the Fn...

Hi all, I bought the Optimus Series: 17.3" Matte 4K LED Widescreen (3840x2160) laptop about 5 years ago (April 2018). I've been very happy with it, there's been absolutely no problem with it, until about 3 weeks ago... The illuminated keyboard started to flicker. The Fn F4 button altered the...

Hi all, My son has the desktop PC as below. He mostly plays games on it, but has recently been saying that it's generally quite "laggy". What would be the best option to improve his gaming experience? RAM is a relatively cheap upgrade. Would doubling up make much difference. Or would I need to...

Hi, I'm posting this here in the vague hope that someone from PCS will see it and step in. 3 weeks ago I sent a desktop back to PCS for repair: Forum Query Here The only communication I've had from them is "RMA Received" on 7th July. I called the support number on the 22nd July for an update...

Just under a year ago I purchased a desktop (spec below) for my son. Over the last month or so the has developed a fault: At random times while using the PC, the monitor and connected speakers will shut off (PC remains active). Moving the mouse around will eventually turn speakers and monitor...

Hi all, Yesterday, I received a new RAM module from PCS . I turned the laptop over to begin installation and noticed 3 screws were missing :( It's no big deal, but I would like to replace those missing. Amazon sell all sorts of laptop screws. But they only describe use for the popular...

Hi all, The display on my PCS Optimimus 17.3" has recently started playing up. Despite lots of Googling, I can't get to the bottom of it. When using the laptop, after 10 to 30 minutes the tint changes (bluer). Then after another few minutes the display reverts to the correct colour (redder)...

Hi all, I have an Optimus 17.3" (as below). Bought in April 2018 In June 2018 the screen developed a fault and had to be repaired/replaced. I have never had any need to use the integrated webcam. Consequently, it was never used or tried... until yesterday. When trying the installed camera app...

Hi all, I've had the laptop (as below) for 2 years now. I've generally been very happy with performance... except, from day one, the very poor/very quiet sound from the in-built speakers. Volume is set to max volume, but still too quiet! With headphones plugged in there is plenty of volume...

Hi all, My son (12) has a birthday coming up. He quite enjoys online gaming and recently tried the Leggo Incredibles game. Unfortunately, his 10-12 year old PC spec (video card) didn't meet requirements. Consequently, am looking at the following. Nothing too flash, but within price range...

Hi all, I'm looking at one of two PCS laptops and need a little help making the final decision. It would be used for general web stuff, emails etc., but more importantly I will be using it for music production (Cubase), home movie editing (Power Director) and photo editing (Lightroom). I am not...

Hi all, I'm looking at replacing my current Windows PC which was supplied by PC Specialist. The PC would mainly be used for music production (Cubase 8), and photo editing (Adobe's Lightroom). I'm looking for a PC that would run Cubase with multiple plugins, virtual instruments, audio, effects...