Here are the latest comments made by some of our previous customers. These are genuine comments and we were given permission by the customer to put these comments on our website. If you choose to email one of our customers, please do so with due respect as we are very grateful for them offering their service as a reference for us.
This is the second time I've order a custom PC from PC Specialist. Once again, they have fulfilled all my expectations. When there was an issue with my order, I was contacted by Alice who dealt with the issue promptly and without any fuss (Thanks again, Alice :) ). I was kept informed of the order/build process every step of the way. The customer service is second to none. I would highly recommend PC Specialist to anyone wanting a new PC/laptop.
A great big thanks from the extremely helpful Lucy who had my pc built, tested and shipped exactly as promised - Many many thanks Lucy :)
i would like to say a huge thank you to Adam Foster for helping me in the issues i had with the tempered glass panel on my PC when it arrived damaged he was a huge help in getting me a new one and also very polite thank you very much
amazing customer service
I received my laptop and the performance was brilliant! Unfortunately, I hadn’t considered the poor battery life that it would have, so I decided to return it as I needed something that would last all day. I emailed Rhys Tracey with all of my queries and ultimately they dealt with my refund. Unbelievably patient and helpful all the way through despite me unintentionally being rather irritating with my questions! Awesome customer service and really pleasant to deal with!
Just want to say what a brilliant job Andrew did in preparing a quotation for me for a 17" laptop. I gave him some information as to what I needed and already had and the quotation took all of about 2 or 3 minutes to get to me. Well done, Andrew and thank you :)
Very good build. Will use PC Specialist again for my future purchases. Will definitely recommend to others.
The second time I am buying from PC specialist and I couldn't recommend them more!
They take the time to talk you through what you want, advising you what you need and not overselling what you don't.
Special mention to Andrew Tierney who spent a great deal of time and even more patience talking through my options.
Will definitely use again and again.
2nd time I have used PC specialist, once again a very good experience.PC configurator was very easy to use,I had one question before placing the order and this was answered very quickly and efficiently. Kept informed by email all through the manufacturing process and received PC on 5th working day. Very neatly built product and very happy with the entire process. Excellent company to deal with and purchase from. Will definitely use again.
Very pleased with new pc. Very positive experience with the whole process from configuring to delivery. There was an initial problem caused by a loose fitting graphics card. Got straight thru to support. The guy stayed on line talking me thru fixing the problem and making sure the whole Windows initialisation went ok. Good company to deal with.
My first order with these guys and very impressed.Really good ,easy service and very happy with the PC- very fast! I have no experience about configuring a PC and normally just buy off the high street, but you can get just what you need here and know everything from who built it to the tracking number. Thank you!