Here are the latest comments made by some of our previous customers. These are genuine comments and we were given permission by the customer to put these comments on our website. If you choose to email one of our customers, please do so with due respect as we are very grateful for them offering their service as a reference for us.
For starters, the website is a “site” to behold! I have yet to come across a more well presented and unambiguous interface. The configuration of the sought device is easy and transparent every step of the way. Every possible option and it’s cost is displayed instantly, leaving no room to wonder. What was ordered, was delivered only slightly outside the proposed lead time. I’ve had my machine now for just over a week and it works as expected. I like the pre-partitioning, that was done before sending the PC.Windows 11 is taking a bit getting used to and longevity is still out there. So far I’m glad I bought through PCSpecialist.
I ordered a new system on the 5th, I wanted an absolute beast, I was nervous ordering from a company I'd never heard of but I shouldn't have been. The Yorkshire boys came through and as a Yorkshireman I am very happy. I ordered a system with a 3080ti and even with the world GPU shortage it arrived in 20 days, for bespoke custom build with the shortage that's remarkably fast. Cable management is flawless, customer services answered all my questions, both before and after purchase. The packaging is great, really heavy duty outer box, great closed cell foam padding in the box, extra cables and accessories neatly packaged in their own boxes, and they even used an instapak expanding foam pack to protect the internals, another company charges £12 for that as an extra option. All in all exceedingly happy with my purchase.
I was slightly concerned about ordering a high spec computer build from a company that I had not used before. There was no reason for my concern, the level of communication throughout was very good and when the computer arrived the build quality was first rate. All cables were neatly routed and everything just worked like it should. So far I am very happy with my purchase.
Absolutely amazing company. From sales to aftercare I cannot praise PCSpecialist enough.
The customer service is second to none and the PC itself surpassed all expectations.
Thank you to all at PCSpecialist. You have a customer for life.
We bought a pre-built "off the shelf" gaming desktop and monitor, purchase made on Friday evening (after close of day). The boxes were despatched the following Monday and arrived here (Ireland) the following Friday. Delivery was 1 day late, this would have been out of PCSpecialist / FedEx hands I imagine, as Brexit has made customs processing slower for everything. I note it only as information for other Irish / EU buyers.
Two boxes were delivered, both items in perfect condition with excellent instructions for removal of the internal case padding. Computer was up and running within minutes, and is perfect for the heavy-gaming teen!
Overall, this is an impressive service that we are completely satisfied with. We chose pre-built for speed of delivery, so the ordering process was obviously much simplified.
The next teen on the waiting list is now making louder noises so it will probably be not too long before I'm buying another computer for her, and it will definitely be from PCSpecialist again.
I am so happy!
Thank you so much we love you....... you have resolved our PC Minecraft issue that has been going on for months,
Great computer and delivery was no problem, built my first computer myself but having one prebuilt for me was far less stressful :)
I had a problem today with my sons PC, I spoke with Dylan Ho at PCSpecialist who remote accessed the PC and reinstalled Windows 10, reinstalled Office 365, downloaded all the apps again, set up the printer and set up 3 email addresses in Outlook. I was over the phone with him whilst he was doing all this for over 4 hours. He was incredibly helpful and very patient. The best customer services I have ever had. When we are looking for our next computers I will not be going to anyone else but PCSpecialist. highly recommended.
We bought a laptop for our son to use as you were recommended by his friend. He ordered exactly what he wanted/needed in a PC and was custom build to his specifications. When it arrived it was quick to install and set up. He is delighted with it and has always been frustrated by his slower previous laptops. It’s really very good!
Very good chat communiction, helpful and very quick in reply.
Would recommend in future.