Here are the latest comments made by some of our previous customers. These are genuine comments and we were given permission by the customer to put these comments on our website. If you choose to email one of our customers, please do so with due respect as we are very grateful for them offering their service as a reference for us.
Date: 07-05-2021
This PC was my second purchase from PCSpecialist (PCS) and my confidence after the initial purchase some years ago was well found.
I used the “Build” function of the website to put together a PC that I thought would meet my demands and budget. I then emailed the proposed spec to PCS with a brief description of my workload and was delighted that a few changes would enhance performance and reduce the price!
Delivery was well within the time frame published and the PC was extremely well packed both internally and externally. Looking inside the layout was so tidy with all cables routed perfectly. I did, just to double check, secure on small cable slightly further away from a heatsink, but that was me being finicky!
The PC fired up and is so quiet with no hum on the audio at all. Photoshop is handled perfectly which is the primary use.
Thank you PCSpecialist.
Date: 05-05-2021
Had my new computer from PCS just over a week now.
My main priority was for it not to be a noisy computer.
Cannot believe how quiet it is!!
Hard to tell it is even on its so quiet.
Thanks to all at PCS.
Regards
K Fletcher
Date: 04-05-2021
Great service, system was quickly built and delivered within the expected time scale despite the current Covid situation.
Date: 03-05-2021
Ordered a laptop to a spec worked out by my son (I'm too old to understand things technical). Delighted with it; it's fast, it's silent, it has everything I need, nothing I don't, and the instructions for setting it up were superb. Clear, concise, logical, helpful. It took a while to be built, which I quite understand in the current situation. However - be warned - DPD delivered it at 07:35!! Would most definitely recommend this company, and have no hesitation in using them in future.
Date: 03-05-2021
Decided to buy from PCSpecialist on the 29/03 and was surprised to receive our completed laptop on 22/04, less than a month! All through the process we were given email updates to keep us informed of the progress in the set up. We received our laptop in excellent condition due to its packaging and only had one issue when setting up the laptop which was resolved within a minute of calling their help desk. Excellent customer care and an excellent laptop. We will recommend PCS to friends and family.
Date: 03-05-2021
I recently received my new pc which is to be primarily used for video editing and photo editing and I am so pleased with the performance and also the look of the computer- the computer did take 5 months to arrive from the date of order but this was down to the global shortage of the 3080 graphics card and the 5950x cpu. The communication from PCSpecialist could have been better on the status of the delays but anytime I contacted them they did reply ASAP with whatever information they had. I would highly recommended them for anyone looking to getting a new pc and the build and testing and delivery process was simple and straightforward and was done quickly. The build is impressive with great cable management to give a super clean look that I am proud to have on my desk.
Date: 02-05-2021
Ordered a machine, and they did a nice job with processing - it is not "bargain basement" and the price is what it says on the tin. But you pay for what you get.
1) They deliver as fast as they can
2) Comms are good
3) Easy to load up first
I would buy again.
Date: 01-05-2021
Was so impressed with the customer service I received I contacted the agent via email and personally thanked them for their professional, helpful and friendly customer service. Overall fantastic customer service and clear evidence of going the extra mile.
Date: 28-04-2021
I ordered was given a delivery date which I thought was reasonable considering current problems. To my suprise and and joy 2 weeks earlier than specified I was the proud owner of a new laptop. Prompt reply to my questions when ordering and great service. I asked for no operating system as I have access to bulk license of Win 10 pro. That's where the only expletives came in, I some time ago used a DVD with OS on. What I didn't know is things have moved on and you need to create a BOOT USB drive from an MS tool to get the current version. When I sorted this I was away' up and running in 30 minutes, 4 hours to reload all the stuff i use ( LOL ) I had one driver problem with the NVIDIA RTX3060 you have install the 2 part driver in right order or it does not pick it up. Having said that if you down load the Package from NVIDIA it does that automatically. I am more than pleased, my 6 year old laptop has retired and I am now back in the 21st century.
Date: 25-04-2021
Buying a new PC that will match the required function of your software is a minefield. Your collegue Mark Firth spent 60 minutes discussing and bespoke-building a machine to suit my son's 3D animation requirements within our specified budget. He spoke as a video-editing specialist and gave much peace-of-mind when stating that certain components being specified were the same as he has sitting in his own personal machine. There was no pressure to make a purchase or conclude the call early, yet I was more than happy to place an order by the end of the call. Mark deserves a pat on the back and we look forward to receiving the new machine!
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