Here are the latest comments made by some of our previous customers. These are genuine comments and we were given permission by the customer to put these comments on our website. If you choose to email one of our customers, please do so with due respect as we are very grateful for them offering their service as a reference for us.
Bought a gaming pc from PC Specialist at Xmas. Worked straight out of the box, fantastic, Needed to get technical help today as my son had altered loads of settings on our new pc. Spoke with Charles who was fantastic. Very patient with this dinosaur. Talked me through everything and set it back. Brilliant will definitely recommend PC Specialist to all my friends
I purchased a custom built pc for my son's 16th birthday. The website was very easy to navigate as most of the hardwork is done for you, and you are able to upgrade your components where your budget and usage requires. The process was quick and easy. I was kept informed along the way. With each process I was sent notification as to what stage the build was at and a date I was to receive the computer. It's safe to say I have one very happy 16yr old.
Will from the call centre absolutely made my day today with his charm, wit, and knowledge. This man deserves a raise, promotion, or a 3090 for his wonderous efforts within his job role. Truly a paragon of virtue, a god among men, a scholar, gentleman, and icon.
I have had several custom PCs over the years from different vendors, and after checking my options this time I settled on PC Specialist as it had all the components I wanted to include, and at the best price. Having received the machine, I am extremely pleased with the build quality and it has met all my expectations. I was kept informed of progress throughout, and received it on the day promised.
Very pleased i chose PC Specialist.
I would like to say a big thanks to Alice H and the others who have assisted with getting my order through. It seems that some of the manufacturer quoted specs left PCS in a bind because some of the parts I ordered did not physically fit together. Alice and co have ensured that my order is now rectified and back in build. Alice particularly has been extremely accommodating so a massive thank you to her.
Excellent service from the team.
Product arrived and is of an expected high quality. Overall very pleased with the product and the experience, thank you.
I just want to say a big thank to Rhys in the PCS Support Team. We bought a gaming PC back in 2019 and it has been a great purchase, but it recently developed a small fault (due to the user). I've had great support in finding a solution and the attention and patience I've received has been first class. I'd have no hesitation in recommending PCS products and the excellent follow-up customer service is real peace of mind.
received a laptop in November aftervI returned a well know brand back to Argos because was useless. This one from Pcspecialist is sturdier and very quick. Now ordered a PC to replace my aging one which I also had from Pcspecialist with no problems. What possessed me to by a branded model I will never know!
Ordered a custom built PC back in December 2019 and had an incredible experience. It was worth the extra money to put it on a fast track to be built and had it within a couple of working days. Had to use tech support once when I first received the machine just to make sure I was plugging the monitor in to the correct ports and they were super helpful.
With the kind of coverage they offer in terms of warranty and support, you likely won't find more competitive prices in the UK.
I received my PC 10 days ago. I was given regular updates as to when the PC would be built and although this kept being moved, which was a little disturbing as it was a Christmas present, it was received with a few days to spare. Packaged well and looks great.
Very pleased with it.
The only negative was the amount of time it takes to get through when calling.
My original call to place the order was nearly 2 hours in the waiting so be prepared to wait.
I needed to speak to someone so maybe an online chat feature?