Date: 24-04-2018

I had relatively unusual requirements for a new PC, but little more than a vague idea of the components I needed, and couldn't be sure if they were even compatible. PC Specialist took the time to recommend a specification based on my requirements, and to explain the intricacies of the components, so that I had confidence I was getting a suitable product which would actually work. They were patient as I made several small tweaks to the specification. The product was delivered in the estimated time frame, and although there was a small problem on start-up (Windows activation), it didn't take long for them to diagnose and put it right - and it wan't even their fault. They definitely know their stuff!

Date: 23-04-2018

First time of ordering from PC Specialist following the recommendation of a friend. I've once ordered a custom built PC before more than ten years ago but not something I do regularly so I was very pleasantly surprised with the intuitive, explanatory website and also the regular updates throughout the ordering process. My order did take a week longer to prepare and deliver than the original time projection but fortunately this wasn't critical & I recognise sometimes this will happen. Queries and e-mails were always answered promptly and overall I felt that I was in good hands . My order for a medium-spec PC with capacity for some high performance tasks based on an AMD Ryzen 5 processor is now installed and whilst I haven't yet tested it to the full (although my son doing a high level astrophysics computing project for 3rd year at uni has given it a good workout!) I haven't been dispappointed - computer is fast, quiet and the build quality feels good. A comprehensive instruction manual was included with the well packed shipment (a bonus for me as I'm not particularly tech savvy) and delivery date and time were well communicated. Overall very satisfied with both the product and service and I wouldn't hesitate to order from PC Specialist again - thanks guys and keep up the good work!

Date: 23-04-2018

I never do stuff like this but this time I had to leave some form of praise to the two guys on the customer service that were more then amazing and patient with me

I was put through to Michael who was quick to find the problem and help me to fix it even waiting while I grabbed things and controlling my laptop for me to help me install the program I needed he was even making jokes and apologised when he had to leave for a fire drill but came right back and put me at ease.

After the program installed I was put through to Jake who managed to figure out what should of been a simple turn on a run program and found out why it didn't load straight away was patient when I was trying to explain what was going on and helped me to delete the previous corrupted files.

I hate being on the phone, but these guys deserve recognition as they went above and beyond to help me.

thanks again guys

Date: 22-04-2018

I am not one to normally submit reviews but I have bought two machines from PC specialist, a laptop and a desktop. Plus recommended them to my father, my girlfriend and her sister. All of us have been incredibly happy with our machines, two desktops and three laptops if you are counting. They have been a great choice, the standard of build, the warranties and the build/delivery time has been spot on. I would also point out that communication has been great. My father had a slight issue with a keyboard (not the fault of PC specialist) and they were only to happy to help resolve the problem. The machines are a few years old now and still run great. Would totally recommend a custom spec machine and PC specialist as the providers. Have got literally nothing but positive comments about their work, I certainly know where I'll be ordering my next PC! 10/10

Date: 18-04-2018

This is my first time buying a custom laptop and it was a little scary but thanks to Rhys from PCSPECIALIST, I was able to order a custom laptop to my requirements. Rhys was very professional, helpful and sincere during the whole process. This pleasant experience has encouraged me to recommend PCSPECIALIST to my family and friends. Thanks a lot.

Date: 17-04-2018

Our "GoTo" for compute kit.

★★★★★

PCspecialist is our "GoTo" for all compute devices. Their ability to supply to specific configuration is unsurpassed in the UK. They have at the top of our preferred supplier list since 2008. On the incredibly rare occasions where returns were necessary they have processed these without fuss or compromise.

Date: 14-04-2018

I do not usually do reviews but the excellence of the product demands it in this case. My PC is decent specs with 240GB SSD drive, 2 Terabyte conventional hard drive and 16GB of Ram. Despite nearly filling my 2 TB my PC is still as blazingly fast as when I bought it 4 years ago. Better late than never with this review. In that time I have had no problems and I have recommended you to friends a number of times

Date: 09-04-2018

i dont usually do Testimonials but with this service i feel obliged, amazing service from website information, tracking to a wonderful team answering calls, fast, informative, friendly and i have to say a refreshing common sense approach to there Call centre - based in the UK! they know their stuff and show genuine interest in your enquiries, 10/10 service, will use PC Specialist for all future PC requirements

Date: 31-03-2018

I have been a satisfied customer of PCSpecialist for more than ten years. That, in itself, should be recommendation enough.
But I'd like to add a little detail.

Over the years the web site has evolved until it is now an effective and user-friendly experience. Specifying a computer is a straight-forward process and making changes is easy. If there is any doubt a quick call to the support team quickly resolves any issues. After ordering the site provides a live update of the progress of the order. This is one element that might be improved as the updates sometimes lag behind the real event.

This is my fourth PCSpecialist computer. The most recent, bought when I retired ten years ago, has given faithful service and has been upgraded by adding memory, additional disk drives, a TV tuner and a solid-state drive over the years. Lately it was showing signs of age and the ten-year-old motherboard was really too old for any further upgrades. Hence the new computer which I hope will see me out.

After taking delivery of the new computer I proceeded to cannibalise the old one and transferred two hard drives and a TV tuner to the new computer. William Thompson at the support desk very patiently walked me through the additional kit I would need and advised me where to obtain it.

Who knows, in ten years time I might be ready for yet another PCSpecialist computer. If I am then I trust that PCSpecialist is still around and selling me a quantum computer!

Well done!

Date: 28-03-2018

I was thinking about building a PC last year but not only lacked the expertise but this actually turned out to be more cost efficient. Very professional and friendly customer service and a very speedy turn around. I would (and will) highly recommend them to anyone.

On-top of that I had an issue with my cooling system after 5/6 months of use, they walked me through everything I needed to do, organised an exchange and kept me informed every step of the way. Very impressive customer service.